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Bio
I'm an architect, of sorts... A Customer Experience Architect.... among other things. In summary, I have 20 years of strategy, leadership and execution experience in eCommerce, Customer Experience Management, CRM, Marketing Operations, Marketing Optimization, Change Management. My client lists includes companies like AOL/Time Warner, Johnson & Johnson, The United States Army, Brocade, and a litany of other cross-industry clients.
All this and $3.75 will get me a latte a...
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Bio
I'm an architect, of sorts... A Customer Experience Architect.... among other things. In summary, I have 20 years of strategy, leadership and execution experience in eCommerce, Customer Experience Management, CRM, Marketing Operations, Marketing Optimization, Change Management. My client lists includes companies like AOL/Time Warner, Johnson & Johnson, The United States Army, Brocade, and a litany of other cross-industry clients.
All this and $3.75 will get me a latte at Starbucks. :-D
I care alot about good ideas and networking with smart people, busting through hype and being a servant-leader in my business and my relationships. More about me at http://www.livepath.net/about.
Personal slogan or motto
Slogans are overrated
Areas of expertise
eCommerce, Web Strategy, CEM (Customer Experience Management, CRM, Marketing Optimization, Marketing Operations, MRM (Marketing Resource Management), Social Networking and other stuff.
Personal Website/Blog URL
www.livepath.net
Public Profile
http://www.fastcompany.com/user/leigh-duncan
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