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David Gardner

Owner / Partner, Gardner & Associates Consulting
San Jose, CA

David's News Feed

If I Sell You My Company, Will You Respect Me In The Morning? Thinking of selling your company? Entrepreneurs at companies hoping to be acquired can learn a great deal from Dell’s best practices. Updated Mon Dec 12, 2011
Configurator 2.0 Turns Customers Into Committed, Raving Fans Configurators--those clunky, awkwardly named things you use to build custom products online (be it computers, shoes, or luxury cars), typically suck. Using these best-practice guidelines, you can build a targeted tool that will win your company not only a bunch of grateful and relieved customers, but some hard-core fans. Updated Fri Nov 11, 2011
What Private Sector IT Can Learn From Education IT Private-sector IT organizations are often known more for pushing back, wearing people down, and never quite achieving alignment with business needs; they'd do well to look to education IT for lessons in how to do it better. Updated Tue Oct 4, 2011
How Dell's New Mushroom Packaging And Other Initiatives Are Greening PCs Dell is better known for PCs than for being green, but in fact, the company has a number of initiatives under way that make it a leader in corporate social responsibility. Updated Tue Sep 6, 2011
Boeing 787, Finally Certified By The FAA, Uncovers Lessons In Overarching Ambition The long-awaited Boeing 787 was certified by the FAA last week--three years later than customers expected. What business execution lessons can be learned from this complex program? Updated Mon Aug 29, 2011
Dobango Play2Win Combines One Part Gaming, One Part Deals There's a new player in the deal marketplace: Dobango Play2Win is the new suite of tournament-style games developed by Dobango for the web, iPhone, and other mobile devices. These short, addictive games reward players with real-world rewards, deep discounts, products, and services. Updated Sat Aug 20, 2011
How Dell Has Reinvented Itself Thirteen months ago, Dell formed a Customer Advisory Panel to gain customer insights as part of a business transformation effort. This month, Dell brought people from the original group back to see if they made progress. Updated Tue Jul 26, 2011
What To Do Before A Customizer Hits the Wall At what revenue level does it make sense for a company offering configurable products and services to be concerned about its business process being inadequate? I'll answer that question and more. Updated Fri Jul 8, 2011
World Class Companies Create Compelling Customer Experiences Is world class selling the key to building and sustaining customer relationships? It's not. There's a lot more that comes into play. Let's take a look. Updated Fri Jun 24, 2011
Filtered Water Is Good; Filtered Information, Not So Much Senior executives often only receive filtered opinions and feedback from the people below them creating disconnects that undermine collaboration and business execution. How can senior executives overcome this problem? Updated Fri Jun 10, 2011
The High Cost Of High Tech Inventory Acer is going to write down $150 million in inventory. Is this merely a business execution problem or a problem with the mass production business paradigm? Updated Wed Jun 8, 2011
Man On The Moon Is Greatest Technological Achievement The effort to put a man on the moon started 50 years ago. Let's take a look at the tools they had then contrasted with what we have today. Updated Tue May 10, 2011
The Podio Global Product Roll-Out Continues In March, I wrote a post about Podio's preparations for launch. So what happened at the San Francisco Launch? Updated Fri Apr 29, 2011
Are You Excited About Your Business Execution & Collaboration? Too many executives know that business execution, collaboration and productivity aren't what they could or should be. There's plenty of gridlock, angst, frustration and unhappiness to go around. Let's take a closer look at what you should do. Updated Fri Apr 8, 2011
Podio Employs a Novel Approach for U.S. Launch A technology company is undertaking a very novel approach for launching their business in the U.S. The approach reminds me of a scenario that might be employed in Donald Trump's television show "The Apprentice." Updated Mon Mar 21, 2011
Locking Down IT--and Trust Imagine a company with several billion dollars annual revenue relying only on 2 tools to support internal collaboration: the telephone and email. Imagine an extremely locked down IT environment and what that says about trust. Please read on. Updated Tue Mar 1, 2011
Dell Number One in Newsweek 2010 Green Rankings Dell was recognized by Newsweek as being the #1 environmentally-friendly company in America. Learn more what they are doing and how they are creating jobs in a partnership with Goodwill Industries. Updated Thu Dec 30, 2010
What Dell Is Doing to Create Customers for Life Some may have seen the PC World article titled "The Tech Brands You Can Trust." I don't trust the PC World survey data and neither should you. Here's why. Updated Tue Dec 14, 2010
Customization vs. Mass Customization: What Really Matters? I often receive questions about whether or not a company is a mass customizer and why the whole world isn't moving to mass customization. This posting will make the differences a bit clearer about the differences and offer thoughts about what really matters. Thu Oct 14, 2010
Is There a Way to Improve Project Planning? Most project planning tools are so "20th century" and fail to deliver real value. Fast companies need better solutions to manage projects and improve business execution. Here's an introduction to a firm that offers the potential to add real value to your company. Thu Sep 30, 2010

History

Member for
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