Ben is a freelance service design consultant. Ben specialises in getting the best out of people and giving the best too people. We support organisations to improve leadership and teams, provide excellent customer service and to generate ideas and solve problems! The Mission? to inspire, entertain, motivate, excite, encourage and challenge people. Stage Productions Ben has been involved in many shows over the last 15 years, from a small touring productions to large budget rep theatre stage musicals. He has worked as a stage manager, a director, a writer and a performer and brings a wealth of experience to any aspect of stage productions. “Brilliant: eye opening, refreshing and hugely stimulating.” – Tinderbox Events Event Design With over 15 years experience working in rep theatres, touring theatre companies and training organisations, developing stage shows, training seminars and evening dinners, Ben brings a rare creative flair and technical expertise to help you create an event that people talk about for a long time! “Uplifting, inspiring, this was one of the best service development days I have attended in over 20 years in the NHS. The workshop was a fun, creative, inspiring forum for thinking about new ideas.” – Northumbria Healthcare Trust Experience Design Did you know that 81% of sales is generated by word of mouth? Did you know that 68% of customers choose to go to another supplier because of the way they were treated? Did you know that by addressing customer and staff experience some organisation have seen revenue rise by as much as 40%! Bringing creativity to every area where people interact with your organisation, we enable you to give your clients an awesome experience and a great story to tell about YOU! “Ben is a delight to work with. He is a highly creative person and has had some brilliant design ideas. He is also excellent technically which is a rare combination in my experience. Furthermore he is efficient, does work to tight deadlines and communicates well throughout. I wholeheartedly recommend him to you.” – 2 integrity
"Growing up means not being embarrassed about being childish." "What we see depends mainly on what we look for."
http://www.fastcompany.com/user/ben-drury
Director, Cogiva
Private, Sole Proprietor employees, Consulting industryUniversity of Exeter , United Kingdom
Bachelor’s degree, 1994.
Areas of study: Management Science & Information Technology - Finite Maths; operational research; system processes; computer science.
Awards: Bachelor of Science - Second Class Honours (2.2)
University of Northumbria, United Kingdom
Bachelor’s degree, 2006.
Areas of study: Social Work - Communication; protection law; people development; motivation; negotiation.
Awards: Bachelor of Science - Second Class Honours (2.1)
Fast Talk | October 01, 2008 2:37 am
