In the 19th century, the Bay Area saw the rise of William Randolph Hearst as a new type of media baron. Now the Silicon Valley has Michael Arrington, founder and editor of ...
Can online networking deliver us from the evil of bad customer service? Thor Muller is betting that "people-powered customer service" will trump outsourcing and the...
The Fast Interview: Author Matt Mason on how the pirating of intellectual property can be a good thing.
We live in an age of piracy. Intellectual property can no...