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Topic: W. Edwards Deming

  
BUSINESS   |  1 comment

Collaborating with co-workers and customers: Socialutions as a management strategy

We are, of course, social creatures, and many marketers understand that. Telecom companies have long encouraged us to connect with our friends & family (or Unity), call our network for free, and purchase family plans. ...READ»

IDEAS   |  2 comments

More on Thought Leaders

Expanding on John's three previous entries in August about thought leaders featured in the book What's the Big Idea?, authors Laurence Prusak and Thomas Davenport winnow down the ranking even further in the December issue of Harvard ...READ»

Strategy by Design

In order to do a better job of developing, communicating, and pursuing a strategy, the head of Ideo says, you need to learn to think like a designer. Here's his five-point plan for how to make the leap.READ»

The Power of Great Design

This month's letter from the editor.READ»

Meet the Best Little House Builder in Texas

Doyle Wilson rebuilt his company around the teachings of Deming and Toyota. Now he's the one doing the teaching.READ»

Sales Force

Free. Perfect. Now. It's what Rob Rodin's customers want -- and what the CEO of $1.2 billion Marshall Industries wants to provide. Meet the middleman of the future, and the company inventing the future of selling.READ»