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Topic: Umair Haque

  
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Twitter Announces @Anywhere at SXSW

A new set of frameworks will allow content producers to embed Twitter data anywhere on their sites, letting users follow and view accounts without leaving Web pages.READ»

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NEED FOR NEW ORGANIZING PRINCIPLES

Recently I attended the VINT symposium.Among the great speakers were Umair Haque and Don Tapscott. It was interesting that all speakers agreed on the fact that we now experience different sort of crises at the same time.They ...READ»

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How do You Scale Customer Care?

Mass personalization in customer care works only if your name is “mass”. Other customers may have been fine with a different kind of response, but they probably did not have the exact problem or question the customer in front of ...READ»

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Is There Meaning In The Work You Do?

I came across a great post by Umair Haque over at Harvard Business Publishing titled How to Build a Next-Gen Business Now. He lays out five steps to build such a business but it was the fifth step that caught my attention because it ...READ»

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Seven Lessons for Radical Innovation

I highly recommend that you read Obama’s Seven Lessons for Radical Innovators. Written by Umair Haque, it is a truly astute look at the organizational excellence of the Obama team. Haque identifies seven areas of performance where ...READ»

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What Leaders Can Learn from "This" Woman

Allow me to describe the early beginnings of a particular woman: She was born to unwed, teenage parents in the 1950s At birth, with her father away in the military, her mom moved away leaving her to live with her ...READ»