Topic: Tony Hsieh

Zappos' Tony Hsieh on Twitter, Phone Calls and the Pursuit of Happiness

It's not about shoes, it's about customer service. At least that was the gist of Zappos CEO Tony Hsieh opening keynote at SXSW this year. Although the hoodie-wearing entrepreneur—#20 on the 2009 Fast Company 50—does sell about ...READ»

• The Fast Company 50 - #20 Zappos

New Media Stars Dominate Fortune’s 40 Under 40

Recently, Fortune magazine released its annual list of 40 rising business stars under the age of 40. While there was sure to be a few media gurus in the mix, given today’s focus on social and digital media networks, 16 major players from areas of digital media and online technology are featured – making up 40 percent of the list. From Google and Hulu to Facebook and Twitter, some of business’ most...READ»

Did the Venture Capital Crunch Force Zappos-Amazon Deal? [Updated]

Amazon's purchase of online shoe retailer Zappos was surprising and interesting news all by itself, but now comes a twist: reports that this marriage made in e-commerce heaven may have been a shotgun wedding forced by Zappos' ...READ»

Happy employees get their own book

I recently came across another video with Zappos CEO, Tony Hsieh, being interviewed informally by web entrepreneur Loic Le Meur. The interview, which is 20 minutes long and was recorded during the TED conference, can be found on ...READ»

Amazon Buys Zappos for $847 Million [updated]

In an unexpected--and quirky--video announcement, Amazon is acquiring the shoe-seller-turned-everything-seller Zappos for $807 Million in stock (that number from the press release rose to $880 million by the market's close, plus ...READ»

INTERVIEW: Zappos CEO, Tony Hsieh

I recently saw a Tweet that caught my attention.  It was from Tony Hsieh, CEO of Zappos and it reminded me of my first day as a HR manager. I was brand new to the hotel.  Arrived at work all anxious and ready to start.  Someone ...READ»

Acts of Kindness: Recipe for Ugly Times?

Maybe we've been looking in wrong place as a way of dealing with the constant negative news about the economy. Our focus has been on business strategy, economic stimulus plans, and government policies. All things. And who is personally responsible? Perhaps the real answer lies in the human heart.READ»

If The Shoe Fits - A look at Zappos.com and the technology they use

Last week I wrote about several different companies using Twitter as a Business Intelligence tool. After I posted the article, I received a Twitter from Zappos.com CEO Tony Hsieh thanking me for writing about his company and their ...READ»

Will Twitter Become The Next Friendster In 2009?

Remember when Friendster was the bee’s knees? Then it was beaten out of the market by MySpace. Facebook and YouTube fever came next. Now it’s Twitter - the micro-blogging platform has revolutionized the way over 3 million monthly ...READ»