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Topic: Tom Mendoza

  
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Innovation: Who OWNS Your Customers?

This is a question we have all asked ourselves inside organizations for years. Is it marketing? Maybe it’s the sales group? Or do you think it’s the customer service people? The answer has been staring at us in the face the ...READ»

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Innovation: Who OWNS Your Customers?

This is a question we have all asked ourselves inside organizations for years. Is it marketing? Maybe it’s the sales group? Or do you think it’s the customer service people? The answer has been staring at us in the face the whole ...READ»

   |  Comment

Innovation: Who OWNS Your Customers?

This is a question we have all asked ourselves inside organizations for years. Is it marketing? Maybe it’s the sales group? Or do you think it’s the customer service people? The answer has been staring at us in the face the whole ...READ»