What would you do if your customers revolted against a new company policy? Would you put it to a public vote on the company blog? When Amy Muller and her business partners were looking for an inexpensive CRM or trouble ticket ...READ»
The Fast Interview: Thor Muller, CEO of getsatisfaction.com, talks about why companies like Google, Comcast, and Twitter think he might have the answer.READ»
Want customer satisfaction? Get it as good as you give it say Thor Muller and Lane Becker, co-founders of Satisfaction, a company that aims to provide people-powered customer service for absolutely everything.
I recently sat down ...READ»
Want customer satisfaction? Get it as good as you give it say Thor Muller and Lane Becker, co-founders of Satisfaction, a company that aims to provide people-powered customer service for absolutely everything.
I recently sat ...READ»
Want customer satisfaction? Get it as good as you give it say Thor Muller and Lane Becker, co-founders of Satisfaction, a company that aims to provide people-powered customer service for absolutely everything.
I recently sat down ...READ»
