Topic: The Neiman Marcus Group Inc.

Macy's -- The National Department Store

What are your thoughts on Macy's trying to position itself as a "National Department Store"? Is it about creating greater operating efficiency and not about being more effective at creating deep emotional connections with customers? ...READ»

Crucial Sales

"No matter what you sell, you've got to sell satisfaction." --Stanley Marcus, Neiman Marcus From Fast Company's recently released book, The Rules of Business: 55 Essential Ideas to Help Smart People (and Organizations) Perform At ...READ»

Crucial Sales

"No matter what you sell, you've got to sell satisfaction." --Stanley Marcus, Neiman Marcus From Fast Company's recently released book, The Rules of Business: 55 Essential Ideas to Help Smart People (and Organizations) Perform At ...READ»

Crucial Sales

"No matter what you sell, you've got to sell satisfaction." --Stanley Marcus, Neiman Marcus From Fast Company's recently released book, The Rules of Business: 55 Essential Ideas to Help Smart People (and ...READ»

Timberland, Patagonia Make ForestEthics' Holiday Gift Catalog "Nice" List

A record 11 companies made the "nice" list--nearly four times the number that made the list in 2006. With that track record, we can expect at least some of the "naughty" companies to fess up to their catalog crimes next year.READ»

Fast Talk: Beauty Ingestibles

Ingestibles are the hot growth segment in the $45 billion beauty business, with the potential to transform cosmetics counters into apothecaries.READ»

• Nutricosmetics: Potions That Make You Pretty

25 Top Women Business Builders

Meet the winners of our first-ever awards for women business owners. They're a dynamic, inspiring group -- with lots to teach us all.READ»

How to Dump the ‘Starving Artiste’ Mentality—and Why

Well, the why is easy: You won’t make any money and will be stuck in a dead-end day job forever while you toil away for your art in obscurity.Harsh? Yes. True? Hell, yes.See, we creatives—writers, painters, illustrators, actors, ...READ»

My Favorite Bookmarks - Jay Thomas

Picks from the digital marketer for Levi Strauss.READ»

Sales School

Unit of OneREAD»

SCIWatch Brings Energy Efficiency to Building Automation

Software as a service has become increasingly popular in the energy world, with startups like Planet Metrics and Hara popping up to help companies cut carbon emissions. The newest contender is Scientific Conservation, a startup ...READ»

Welcome to Wal-Mart - We're Mean to Our People

My daughter, Elizabeth, called one afternoon, but I couldn't talk to her, because my new Wal-Mart - 1 mile from my house - was having its grand opening. She'll tell you this didn't sound like her mother, who likes Neiman Marcus and ...READ»

Their Wallets and Their Mouths Aren't that Small...

Was Randy Newman right after all? It sure seems that way, to read Sunday's New York Times piece (subscription required) bemoaning the downsizing of petite departments in stores all over America. To hear the manufacturers tell it, ...READ»

Send This Column to 1,000 Friends...

Our Net Debunking Unit sorts through four common email hoaxes stuffing your inbox.READ»

Fast Forward 2005: <span>50-54</span>

The future is something to get excited about again. Here's our look at the surprising people, ideas, and trends that will change how we work and live in 2005.READ»

The Values of Cashmere

Imagine my surprise today when I opened up my copy of Neiman Marcus' The Book, looking for the best fashions for fall, and found a story that could have come right out of Fast Company. The story, called "Ruling Class" by Harvey ...READ»

Luxury Debate: Generational Gap in Luxury

The gap between Generation Y and Boomers is widening as Gen Y comes of age. Much has been written about what Gen Y really wants, including their ideals in the workplace. Likewise, Gen Y is providing leadership and demanding change in the luxury industry. While their parents have become accustomed to outstanding service and impeccable quality, Generation Y is socially minded and impact-oriented. Yes, all luxury should have a certain base level of...READ»

Change Agent - Issue 49

The best part of shopping on the Web is one-click shopping on Amazon.READ»

Building Consumer Experience Value Using the Power of Metaphors

Metaphors not only transfer associations from a previous experience to a new one, they function as shorthand to help people understand the consumer experience offering and what it means in their lives.READ»

• Steve McCallion's Beyond the Widget blog

In Praise of the Purple Cow

Remarkably honest ideas (and remarkably useful case studies) about making and marketing remarkable products.READ»

Power Couple

How many great husband-and-wife business teams can you think of? Us neither. But Kate and Andy Spade have figured out how to make their unusual partnership work. They've built a fashion empire -- but can they make it last?READ»

New Leaders, New Agenda

These six leaders stepped into their top jobs at a time of enormous challenge. Here's what each of them has to say about their approach to passing today's tough test and setting the agenda for the future.READ»

The Teacher

"There are days when you wake up in a panic and you want to get out. Then you realize that the only way out is forward."READ»

Does the "who" matter?

When I teach business classes, one of my favorite discussion sessions looks at whether the personal characteristics of the person make a difference when choosing a CEO. I use the example of Avon when they appointed Andrea Jung as ...READ»

Innovation Inspiration from the Customer Experience

Inspiration Innovation from the Customer Experience There’s certainly nothing new about focusing on the customer experience to differentiate a business. Over the past decades, brands have rocketed to iconic status by ...READ»