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Topic: The Body Shop International plc

  
Ivan Glickman

How The Body Shop USA Can Improve Customer Experience on Twitter

I was researching The Body Shop for my post on National Day of Service and community at Conversation Agent and came across their Twitter account in the US. Perhaps it was started by a fan of the company? It looks sort of abandoned or ...READ»

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The Politics of Branding

"Man is what he believes." -- Anton Chekhov In the spring of 1990, I attended my second Social Venture Network (SVN) conference in New Jersey. I was like a kid in a candy store. The place was teeming with people who, like me, had ...READ»

INNOVATION   |  Comment

Innovation: Value-based Customer Service is not Lip Service

Anita Roddick died this week, leaving a tremendous legacy -- the creation and establishment of a small brand that reshaped cosmetic retailing, firstly in the UK and then globally. She anticipated the values of her customers, super ...READ»

Ivan Glickman

Innovation: Value-based Customer Service is not Lip Service

Anita Roddick died this week, leaving a tremendous legacy -- the creation and establishment of a small brand that reshaped cosmetic retailing, firstly in the UK and then globally. She anticipated the values of her customers, super ...READ»

INNOVATION   |  Comment

Innovation: Value-based Customer Service is not Lip Service

Anita Roddick died this week, leaving a tremendous legacy -- the creation and establishment of a small brand that reshaped cosmetic retailing, firstly in the UK and then globally. She anticipated the values of her customers, super ...READ»

Lifelong Value of Your Commodities?

The New York Post yesterday covered the business model and practices of Britain-based Sanctuary Group, an investment firm that represents two of the heavy-metal bands performing as part of the Ozzfest; produces T-shirts, DVD's, and ...READ»

Business Language

"The language of business is not the language of the soul or the language of humanity. It's a language of indifference; it's a language of separation, of secrecy, of hierarchy." --Dame Anita Roddick, founder, The Body ...READ»

Business Language

"The language of business is not the language of the soul or the language of humanity. It's a language of indifference; it's a language of separation, of secrecy, of hierarchy." --Dame Anita Roddick, founder, The Body Shop From Fast ...READ»

Business Language

"The language of business is not the language of the soul or the language of humanity. It's a language of indifference; it's a language of separation, of secrecy, of hierarchy." --Dame Anita Roddick, founder, The Body Shop From Fast ...READ»

The Brand Called You

Big companies understand the importance of brands. Today, in the Age of the Individual, you have to be your own brand. Here's what it takes to be the CEO of Me Inc.READ»

Shop and Fly

Fast Company looks at the retail destinations of four major airports.READ»

Next Stop - The 21st Century

Unit of Twenty-OneREAD»

CAREERS   |  Comment

SOCIAL RESPONSIBILITY LEADERSHIP: Part 1 - Why?

In order to stand out from the competition and be successful in the 21st century, companies must establish themselves as progressive, forward-thinking entities that are ready to take on today’s complex challenges. This can be achieved using several approaches but, increasingly, a large number of these approaches fall under the umbrella of ‘social responsibility’. In this series, Bridge Partners LLC (http://www.bridgepartnersllc.com) discusses various aspects of social responsibility leadership. We explore the business case for the function; what responsibilities might fall under the umbrella of this function; how social responsibility leaders can be set up for success; and what background, experience and skill-set constitutes the ideal social responsibility leader READ»

Practical Radicals

You say you want a business revolution? Not so fast.READ»

Rinse and Repeat

Lush Cosmetics is a fast-growing $100 million brand, thanks to founder Mark Constantine's contrary product-development philosophy: Innovate like mad, then start over again.READ»

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Rinse and Repeat

Lush Cosmetics is a fast-growing $100 million brand, thanks to founder Mark Constantine's contrary product-development philosophy: Innovate like mad, then start over again.READ»

Symbol Skills

Jennifer James suggests you brush up on your symbol skills.READ»

Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause

Moishe Alexander reviews Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause and gives it 3.5 out of five.READ»

In Tune With the Environment

How a guitar maker got eco-friendly -- out of sheer self-interest.READ»

The Surprising Secret of Successful Differentiation

A successful differentiation is not imitated by your competitors, even though it brings you unmistakable success with consumers. It seems impossible? Not quite so. I am about to reveal to you the unexpectedly simple and wonderful ...READ»

Is "Green" the New Organic?

Vanity Fair is doing it. The Week is doing it. Even Wal-Mart is doing it. Everyone is going green. So, here's a riddle for you: When is green no longer green? Answer: When it's a green marketing machine. Just like organic, someone ...READ»

How We Sell

If shopping is the great American indoor sport, why isn't it more fun? Why isn't it easier? Why isn't it better? Paco Underhill, founder of Envirosell Inc., decodes the secrets of retail design to explain the rules behind how we shop.READ»

Full of Mullarkey

We went looking for a guru with a fresh take, but got taken ourselves. It's about respect, yo!READ»

Clifford Kurz and Susan West Kurz

Can't Buy Me Love

How luxury organic skin-care company Dr. Hauschka has infused sustainability into its financial structure.READ»