Topic: Symantec Corporation

Not So Service-Oriented

As we prepare for our annual Customers First feature, I had what may only be described as a Customers Last experience this weekend. I called Symantec's customer helpline because of a virus problem and Norton difficulties and, no ...READ»

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Sweating In the Hot Zone

Imagine what life would be like if your product were never finished, if your work were never done, if your market shifted 30 times a day. The computer-virus hunters at Symantec don't have to imagine.READ»

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Three Instances Where Checklists Have Worked--and How

Why you should learn to love checking boxes.READ»

• Heroic Checklist

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Q&A: Mr. Fix-It

Chrysler, Morrison Knudsen, Bethlehem Steel--in crisis, all called Steve Miller. In The Turnaround Kid, out February 5, the Delphi chairman writes about working for Lee Iacocca and saving some of the old economy's oldest companies.READ»

OnlineFamily Takes Honest Approach to Controlling Kids' Internet Time

Parents today like to keep tabs on the online life of their kids, and exercise a degree of control over the experience. But usually this is via intrusive internet "nanny"-type software. Which may be why Symantec's offering ...READ»

Hard-Drive Headaches

When your PC goes from being your favorite tool to an inert mass of silicon that resists your every command, and you feel a pounding in your brain, you've got a hard-drive headache. Take these remedies to get fast relief - and call us in the morning.READ»

Virus Hunter

Extreme JobsREAD»

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Fax It? Forget It!

Does any hardware device feel slower and clunkier than the fax machine? Here's how to be 100% fax-free.READ»

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Is Your Gear out of Sync?

You've got the best hardware and the slickest software. But you can't get all of it to flow together. Here's how to get in sync -- and to keep your work from getting sunk!READ»

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Privacy, Please

It's getting harder to use the Net -- whether you're sending an email or buying a toy -- without lots of strangers accessing your personal information. Here are some easy-to-use hardware and software tools to help you keep your private affairs private.READ»

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Online, Off-Site

You can get the data -- anytime, anywhere -- if you have the right software.READ»

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