Having a productive conversation is at the heart of good leadership. There's a relatively new book out that is a terrific primer for a good heart-to-heart. It's called Fierce Conversations and is written by Susan Scott.
She serves ...READ»
As a followup to John's Sept. 5 entry on Susan Scott's book Fierce Conversations, FC Now reader Anwar Haneef shares some of the notes he's taken while reading the book so far.
His biggest takeaway: "If you decide on having a serious ...READ»