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Topic: Scott Monty

  
Ford Motor Company
FORD   |  2 comments

Can Ford's New Social Media Strategy Help It Become the Leading Social Automotive Brand?

On a December Wednesday morning Scott Monty, Ford Motor Company’s social media strategist (aka Global Digital and Multi-Media Communications Manager) woke up to a potential PR nightmare and it had nothing to do with the bailout. ...READ»

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5 Trust Agents Who Are Changing the Face of Twitter

These social media pros practice the fine art of the trust makeover, proving that Twitter and Facebook are now as important as a firm handshake and a look in the eye.READ»

Kenan Samms

When it Comes to Customer Service, Action Speaks Louder than Words

Social media is rarely the work of only one person, especially when it comes to implementations done by organizations. Today however, I wanted to talk about the difference that one person made in each of three companies - even though ...READ»

Kenan Samms

Blog World '09: Tips from Social Media Pros

Las Vegas was host to Blog World '09, the nation's first and largest conference on blogging. While it may seem imprudent to put the shenanigans of Sin City nightlife under the microscope of the most public medium in human history, the ...READ»

Kenan Samms
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Raw Honesty as a Social Media Strategy (Part 2): Ford Motors

Are you thinking about waging your own social media campaign? I interviewed Scott Monty, social media guru at Ford, to see how others could learn from their popular ‘Fiesta’ experiment, which profiles 100 Ford Fiesta beta testers ...READ»