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Topic: Roland Nilsson

  
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Scandic Sells Service

BY Ann Goodman
Relevancy Score: 43

Unni Astron has worked to take Scandic CEO Roland Nilsson's model of decentralized management down to the front lines.READ»

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Rooms with a View ...

BY Ann Goodman
Relevancy Score: 100

... of the future of customer service. Scandic Hotel's model of progressive management and green values registers big with its guests.READ»