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Topic: Patricia Seybold

  
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Fast Company Library

Books previously featured in Fast Company (2001)READ»

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Open Wide

The traditional business organization meets democracy. This may hurt a bit.READ»

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Ears Wide Open

Slim Devices is a Silicon Valley startup with hot products for audiophiles. It's also a next-generation open organization where customers imagine and design the products. Is this the company of the future?READ»

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Fast Talk: The State of the Customer Economy

Adopt customer-relationship management. Be customer-centric. Organize around the customer. The customer is king. By now, these customer mantras should sound familiar. But are they the new hype or the new habit?READ»

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'But Wait, You Promised ...'

The new economy was built on a promise: The customer would finally be in charge. Why do so many customers feel betrayed?READ»

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State of the New Economy

VoicesREAD»

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Web Commerce as if Customers Mattered

The Web changes everything - except the people your company works for: your customers.READ»