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Topic: Passenger Air Transportation

  
   |  6 comments

Fasten Your Seat belts: Turbulence Ahead

BY Chuck Salter
Relevancy Score: 100
Wed Mar 1, 2006 at 10:19 AM

When JetBlue got off the ground back in 2000, it had a number of advantages over its older and larger competitors. Founder David Neeleman had amassed $130 million, more than any other airline start-up. JetBlue could buy new planes ...READ»

DESIGN   |  Comment

Heir-Line Apparent

BY Heath Row
Relevancy Score: 100
Thu Nov 6, 2003 at 9:38 AM

In June, Scott Kirsner examined Delta Airlines' upstart carrier Song's startup strategy. Almost a year prior, Song's head was asked to develop a low-cost airline that could compete with JetBlue and Southwest. Now, Song officials are ...READ»

   |  Comment

Between The Lines

BY Fast Company
Relevancy Score: 100
Wed Dec 19, 2007 at 12:40 AM

The stories behind this issue's stories.READ»

ETHICS   |  8 comments

Jet Blue: Say It Ain't So


Relevancy Score: 100
Wed Sep 24, 2003 at 8:34 PM

The news that JetBlue Airways has been sued by customers for disclosing passenger information is a terribly sad note on what had been a very upbeat business story. Two federal agencies are looking into JetBlue's admission that it ...READ»

BUSINESS TRAVEL   |  1 comment

No More Fees, Please!

BY Donna Williams
Relevancy Score: 100
Tue Jul 8, 2008 at 5:46 PM

How to avoid getting nickeled and dimed to death at the airport.READ»

PRIVACY + SECURITY   |  Comment

I've Got the Privacy (Jet)Blues

BY Heath Row
Relevancy Score: 100
Thu Sep 18, 2003 at 3:46 PM

JetBlue Airlines has recently come under fire for sharing 5 million passenger itineraries with a defense contractor without passengers' knowledge or consent. In so doing, not only did the company violate its own privacy policy, it ...READ»

INNOVATION   |  1 comment

Delta's Web Strategy Takes Flight

BY Keith H. Hammonds
Relevancy Score: 100
Wed Dec 19, 2007 at 12:18 AM

Delta is flying high on the Web -- thanks to a bunch of smart dotcom partnerships. Here's how one big company is making the Web connection.READ»

BUSINESS TRAVEL   |  Comment

Airport, Data Port

BY Donna Williams
Relevancy Score: 100
Tue Jul 8, 2008 at 5:46 PM

This edition of Transit Authority is the first installment in the airport-by-airport Internet access guide announced in the June 14, 2004, Airports of Call edition.READ»

ADVERTISING + PR   |  Comment

Games People Play

BY Heath Row
Relevancy Score: 100
Tue Sep 16, 2003 at 6:27 PM

Blockdot Inc.'s new advergame for American Airlines, Chair-iots of Flyers is charmingly disarming. You work at Amalgamated Consolidated Inc and business is booming! To celebrate, the Chairman of the Board, Rich N. Power has lifted ...READ»

BUSINESS TRAVEL   |  Comment

Meet JetBlue, Evil Corporation?

BY Ryan Underwood
Relevancy Score: 100
Wed Dec 19, 2007 at 12:43 AM

In a battle over an architectural treasure, the airline's not exactly on the side of the angels.READ»

BRANDING   |  Comment

S(l)ick Marketing


Relevancy Score: 100
Thu Aug 21, 2003 at 5:36 PM

I've long been a fan of serial entrepreneur Stelios Haji-Ioannou, the founder of the UK's low-fare no-frills airline easyJet, and myriad other easy-spinoffs. Stelios, as he prefers to be called, is cheap, and proud of it. He ...READ»

BUSINESS TRAVEL   |  Comment

And Now the Hard Part

BY Chuck Salter
Relevancy Score: 100
Wed Dec 19, 2007 at 12:48 AM

Can JetBlue make the leap from popular (and profitable) niche airline to major player -- without losing its soul? Only if it can grow big but stay small at heart.READ»

BUSINESS TRAVEL   |  Comment

A First-Class Production

BY Susan Stellin
Relevancy Score: 100
Wed Dec 19, 2007 at 8:13 AM

Business class is the new first, as startup airlines and old stalwarts try to woo you with fresh seats and services. READ»

Ivan Glickman
INNOVATION   |  2 comments

Innovation: Women's Website: Winner, or What?

BY Robert Buckman
Relevancy Score: 100
Tue Jul 3, 2007 at 5:07 PM

Some folks believe technology is inherently negative. Yet when tech does something positive, you hear not a peep. It's the nature of news that you only hear when technology wastes time or money, or causes frustration. Well, I'm ...READ»

   |  Comment

Will These New Airlines Take Off?

BY Amy Wilson
Relevancy Score: 100
Wed Dec 19, 2007 at 12:11 AM

A roundup of four potential highfliers.READ»

Ivan Glickman
INNOVATION   |  4 comments

Innovation: A Fly on the Wall

BY Robert Buckman
Relevancy Score: 100
Mon Jun 11, 2007 at 1:26 PM

I would have loved to have been a fly on the wall when the farseeing folks at American Airlines were busily inventing their new "unbundled" website — www.AA.com. What wonderful stories could I have told you about the way airlines ...READ»

ROAD WARRIORS   |  Comment

I Can See for Miles

BY Amy Wilson
Relevancy Score: 100
Wed Dec 19, 2007 at 12:11 AM

New and interesting ways to earn -- and spend -- your frequent flyer points.READ»

INNOVATION   |  Comment

An Evolutionary Approach to Innovation

BY Richard Watson
Relevancy Score: 100
Tue Jul 8, 2008 at 5:44 PM

Can biology teach us anything about innovation? The essence of Darwinism is that progress is created by adaptation to changed conditions. What starts as a random mutation can also spread to become the norm through a process of natural ...READ»

CREATIVITY AND INNOVATION   |  Comment

Song's Startup Flight Plan

BY Scott Kirsner
Relevancy Score: 100
Wed Dec 19, 2007 at 12:40 AM

How does an established corporate giant (in this case, Delta Air Lines) respond to disastrous economic circumstances and the rise of a new breed of competitors that operate by different rules? By creating a whole new operation (in this case, Song) that runs by those rules, and then trying to fly beyond the competition. Here's a behind-the-scenes look at the ambitious flight plan and bumpy launch of an internal startup.READ»

CUSTOMER SERVICE   |  3 comments

Consumer Bill of RightsBlues


Relevancy Score: 100
Tue Feb 20, 2007 at 12:54 PM

Were you one of the chosen ones? Were you one of the brave tarmac pioneers who endured 10 hours trapped in a JetGlue--oops, JetBlue--airplane at New York's John F. Kennedy Airport last Wednesday? Were you the stranded guy who ...READ»

LEADERSHIP   |  Comment

Books That Matter: David Neeleman

BY Christine Canabou
Relevancy Score: 100
Wed Dec 19, 2007 at 12:35 AM

A book recommendation from David Neeleman, of JetBlue Airways Corp.READ»

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USAir Asks Fliers: ‘Can we Get a Hallelujah?’

BY Charles Fishman
Relevancy Score: 100
Wed Mar 14, 2007 at 7:59 PM

USAirways switched over to a new computer reservation system last week, combining its system with America West’s on a new platform. It was a bumpy transition, at least if you were a passenger. USAir's president called it “largely ...READ»

TRAVEL   |  Comment

New Flight Plan

BY Chuck Salter
Relevancy Score: 100
Wed Apr 6, 2005 at 1:30 PM

Whenever I get stuck with a lousy seat on a flight, I always wonder what I could have done differently to avoid it. Or why the airline didn't tell me my seat doesn't recline. Next time I'm doing my homework first, at seatguru.com. ...READ»

   |  9 comments

Blog at Your Own Risk


Relevancy Score: 100
Tue Nov 16, 2004 at 2:22 PM

Ellen Simonetti was fired last month as a flight attendant for Delta after posting, on her mildly amusing personal blog, what the New York Times calls "provocative pictures" of herself in uniform draped over airline seats. Regardless ...READ»

LEADERSHIP   |  Comment

Grounded: David Neeleman, JetBlue's erstwhile CEO

BY Chuck Salter
Relevancy Score: 100
Tue May 15, 2007 at 11:30 AM

When I heard last week that David Neeleman was stepping down as head of JetBlue, I admit I was surprised - despite how worn down he seemed when I interviewed him recently. So he nearly tossed me out of his office after talking for an ...READ»

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