Topic: Netflix Inc.

Strategy

What is it about Netflix? This past summer, I was standing around at a stereotypical New York loft party, angling to attack the cheese tray, when this woman starts talking about Netflix. She wouldn't let me get to the Brie until I ...READ»

Leadership: Netflix’s New Idea: A Customer Service Call-Center

Netflix, the mail-order film rental giant, has set up a customer service call-center. No longer will customers be relegated to the Internet to get their problems solved. Under competitive pressure from Blockbuster, Netflix ...READ»

Web Video Growth Galloping Ahead

comScore just released November data on online video growth.  November saw a +34% vs. year ago growth with 12.7 Billion online video views for the month. While Google and YouTube still have clear leadership, it has dropped to 40%, ...READ»

Netflix: A Great or Terrible Place to Work?

Have you ever wondered how Netflix works? How those little red DVD envelopes get sorted, packaged and mailed to your home? Recent reports on the company paint two curiously different pictures.READ»

Netflix's Roku Will Stream "Big Name" Content

If you haven't heard of Netflix's [NASDAQ:NFLX] Roku box, here's the scoop: it's a little $100-gizmo that attaches to your TV and streams movies over an Internet connection, which can be had by way of Netflix's monthy rental plans ...READ»

Netflix's Autonomous Workforce

Hey bosses, Are you having trouble recruiting and retaining top-notch talent? Maybe you're not giving your employees enough autonomy. Employees at online movie retailer Netflix are allowed to take as much vacation time as they ...READ»

The Old Kid on the Block

Where'd you watch your last movie? In the theater? On TV? It's increasingly likely that you watched it from your couch, after you pulled the DVD out of an envelope delivered by the U.S. Postal Service. And -- to Blockbuster’s ...READ»

Movi(e)ng On

If the success of Netflix has led Blockbuster to believe that people are now too lazy -- ahem, customer service focused -- to walk to the corner video store, perhaps Moviebank USA head Oliver Delouis is onto something with his ...READ»

What 'Splatter' Means for the Future of Netflix

We learned yesterday that Netflix is partnering with legendary low-budget filmmaker Roger Corman to produce online miniseries Splatter. And viewers get to vote on which characters live or die on the episodes, which premiere Oct. ...READ»

Why'd You Have to Go?

FC Now reader Susie Wyshak writes: Many companies who "lose" customers never ask why. If you want to skip a month of Netflix, you have to cancel your membership. They keep your account information, and when you come back, you ...READ»

On the Movie

While many people are walking the movie-theater plank to see the Pirates of the Caribbean sequel, I'm staying in this warm evening to watch a Netflix rental of The Corporation. It's not a cheery film -- in fact, it paints a ...READ»

Netflix'ing the Bird

Even though Netflix is widely reported to court its customers by providing a top-of-the-line customer experience, recent reports shed light on some possible chinks in the online service's armor. Turns out that Netflix slows the ...READ»

How Netflix is Hurting Blu-ray

Last week Netflix sent out an email telling subscribers that the monthly fee will increase by $1.00 if they subscribe to Blu-ray discs. With times being what they are, I do not fault the company for increasing prices. I am just not ...READ»

iPhones Will Have Netflix One Day, But Games Consoles Come First

Netflix's CEO just confirmed one long-hoped-for rumor: Netflix will be on the iPhone. It just won't be coming soon. Before the company tackles the tricky business of 3G broadband streaming, it's aiming to get on the other screens in your life.READ»

Netflix Launches 'Taste Profile' Contest

Netflix announces its second contest, challenging programmers to model “taste profiles” from demographic and behavioral data.READ»

DVD Rental Wars: Netflix 1, Wal-Mart 0

Just a year ago, many were calling Netflix as good as dead after the gazillion-dollar gorilla Wal-Mart stomped in on their turf. (Just a taste of the David and Goliath thing going on here: Netflix's 2004 revenues, at $506 million, is ...READ»

Netflix to Stream Movies Directly to Sony's Bravia TVs

The gap between the Web and television just narrowed a bit further. Starting this fall, Netflix users will be able to stream movies directly from the site to Sony Bravia Internet-enabled televisions. bringing Netflix's 12,000-title ...READ»

Netflix, Nintendo Testing Streaming Movie Service for the Wii

Some thought it would never happen, others said it was inevitable, but the rumor mill is churning out reports this morning that Netflix, at long last, is working with Nintendo to stream its vast catalog of films to the Wii (an overdue ...READ»

iFive: Starbucks, Netflix, News Corp, Salesforce.com, and yes, Fast Company in Today's Innovation News

While you slept, innovation didn't. Here's what you missed and need to know. Notoriously union-averse Starbucks, Costco, and Whole Foods filed their card to reform labor law by creating a  third place on the Employee Free ...READ»

BestBuy Considers Launching Netflix Competitor

BestBuy is considering launching a digital movie service that will roll out this summer, in cooperation with CinemaNow, the company that built a similar system for Blockbuster. The idea: the retailer could sell its Insignia Blu-ray ...READ»

Netflix, the Cable Killer?

Netflix [NFLX] is considering a feature that would stream cable TV to its users. Wait a minute: wasn't Hulu supposed to be the Web's cable-killer? The new feature gained exposure by way of a survey distributed to current Netflix ...READ»

• High-Tech Achiever: Netflix

The 10 Most Creative People in the Web Business

1. Reed Hastings, Chief Executive Officer, Netflix Reed Hastings could have stuck with his first breakthrough idea--Netflix recently mailed its 2-billionth DVD. Instead, he's swiftly embraced streaming online and direct to TV via ...READ»

• The 100 Most Creative People in Business

Tech Watch: Why Is Movie Rental Still So Damn Difficult?

While other technologies advance, renting a movie seems more confusing and expensive than ever.READ»

Streaming Video? Forget Myka or Roku and Get Windows 7

We already know Netflix users are begging for easier ways to get streaming video to their TVs--Xbox, PS3, Roku, and Blu-ray players apparently aren't simple enough solutions. Instead, more and more people watch TV and film on their ...READ»

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