Building memories is the goal of Build-A-Bear founder and CEO, Maxine Clark--and she relies on her customers for help.READ»
Turn out the lights -- this job is over! But before you head off to make a fresh start, you need to make a smart finish. Quitting right can be a great career move. Meet five people who learned how to quit smart.READ»
Past Customer Service Champions share their customer service experiences.READ»
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