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Topic: Lynette Chiang

  
Ivan Glickman
WORK/LIFE   |  Comment

Work/Life: Policy is a dirty word

Customer evangelism tip: if you want to bring your customers closer to you, don't use the p-word, at least not to their face. Don't say "Our policy is …" because they don't want to hear about your freaking policy. They want to ...READ»

Ivan Glickman
PAYCUT   |  4 comments

The Recession Ripple Effect: A little pay cut goes a long way

"Ask not what your country can do for you, but what you can do for your country."   If ever there was a time to seriously ask yourself that question, cobwebby nostalgia aside, it's now.   This story: ...READ»

Ivan Glickman
   |  Comment

Work/Life: Will the real Turbotax please stand up?

With tax time approaching, spammers, scammers and phishermen are kicking it up a notch - with kid leather toecaps. Not only are their fake phishing sites getting slicker and sexier, they've even got customer service departments to ...READ»

Ivan Glickman

Work/Life: When did you last give your customer some business?

I recently sat through a 1 hour family musical co-written by one of my customers, Karl Greenburg. It was a low-budget NY Fringe Festival production called Angela's Flying Bed. Now what was I, a single income no kidder with an ...READ»

Ivan Glickman
CUSTOMER   |  2 comments

Work/Life: Will the real Turbotax please stand up?

April 9: See UPDATE at the end of this article. +++ With tax time approaching, spammers, scammers and phishermen are kicking it up a notch - with kid leather toecaps. Not only are their fake phishing sites getting ...READ»

Ivan Glickman
WORK/LIFE   |  Comment

Work/Life: Write your own duty statement and see who buys it

Ok, so you and I missed the boat on being a child prodigy*. You want a job that pays well enough, one you'll get up for without smashing the alarm clock. People ask me, how did you convince that company to hire you? (We're ...READ»

Ivan Glickman
WORK/LIFE   |  Comment

Work/Life: Banksy and Hilton: Getting it right by being very wrong

I've just been to the Banksy exhibition in NY. For those who are unfamiliar with this wildly popular subversive artist (where have you been for the past hour?) , Banksy is the anti-war, anti-capitalistic graffitist who pulled off ...READ»

american-flag
INNOVATION   |  Comment

Fast Company Expert Blog Community Weighs In On Obama's Victory

Fast Company's community of expert bloggers share their thoughts on Obama's victory, the election, and what comes next.READ»

Ivan Glickman
WORK/LIFE   |  1 comment

Work/Life: Spam Me Baby, Just Make My Day

I say, I say, these spammers and solicitors are getting really enterprising. Not only do I get an email from Fred Smith almost immediately after I send an email to Fred Smith, and they're not the same Fred Smith, I received a ...READ»