[youtube XzukIdQHTys]The final sermon: a non-sectarian evangelist puts people before the product, stories before the sell ... together, we might just make it to heaven.Last Friday was my last day as the 24/7, card-carrying Customer ...READ»
"Ask not what your country can do for you, but what you can do for your country."
If ever there was a time to seriously ask yourself that question, cobwebby nostalgia aside, it's now.
This story: ...READ»
April 9: See UPDATE at the end of this article.
+++
With tax time approaching, spammers, scammers and phishermen are kicking it up a notch - with kid leather toecaps. Not only are their fake phishing sites getting ...READ»
With tax time approaching, spammers, scammers and phishermen are kicking it up a notch - with kid leather toecaps. Not only are their fake phishing sites getting slicker and sexier, they've even got customer service departments to ...READ»
Customer evangelism tip: if you want to bring your customers closer to you, don't use the p-word, at least not to their face.
Don't say "Our policy is …" because they don't want to hear about your freaking policy. They want to ...READ»
HMV 2003: Banksy. Wicked boy. [youtube Fzr__uSBBQE]
Paris Hilton stopped me and hundreds of others in our tracks in NYC. More about this vid. I've just been to the Banksy exhibition in NY.
For those who are unfamiliar ...READ»
Ok, so you and I missed the boat on being a child prodigy*.
You want a job that pays well enough, one you'll get up for without smashing the alarm clock.
People ask me, how did you convince that company to hire you?
(We're ...READ»
I say, I say, these spammers and solicitors are getting really enterprising.
Not only do I get an email from Fred Smith almost immediately after I send an email to Fred Smith, and they're not the same Fred Smith, I received a ...READ»
I recently sat through a 1 hour family musical co-written by one of my customers, Karl Greenburg. It was a low-budget NY Fringe Festival production called Angela's Flying Bed.
Now what was I, a single income no kidder with an ...READ»
