BY Polly LaBarre Relevancy Score: 100 Wed Dec 19, 2007 at 12:37 AM
He may be the most influential consultant you've never heard of. He's certainly one of the most creative. And his new ideas about strategy are powering a number of high-profile change efforts -- including Carly Fiorina's campaign to transform Hewlett-Packard.READ»
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
BYValeria Maltoni Relevancy Score: 90 Thu May 24, 2007 at 9:46 AM
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
BYHeath Row Relevancy Score: 85 Wed Aug 18, 2004 at 2:23 PM
Reading Keith Yamashita's book Unstuck is an active, engaging experience. You don't really read the book, you use it. To be true, the book has been written -- and designed -- as a tool, one that includes plenty of Choose Your Own ...READ»
BYHeath Row Relevancy Score: 73 Tue Mar 28, 2006 at 8:23 PM
It's not often that I'm able to read a business book on my evening commute. I don't mean just read -- I read on the subway all the time. I mean that it's not often that I'm able to read an entire book on my evening commute.
Tonight ...READ»
BYDavid Lidsky Relevancy Score: 60 Fri Dec 10, 2004 at 4:36 PM
This week has seen a number of publications put out their lists of best business books. Heck, even Forbes put out a list (Trump's How to Get Rich at #5? Please. Now we know what happens to your brain when you watch too much reality ...READ»
BYHeath Row Relevancy Score: 46 Tue Aug 17, 2004 at 2:53 PM
I'd like to offer a belated welcome to Keith Yamashita, this week's guest host. The author of the August Readers' Choice book selection, Keith works with Stone Yamashita Partners, a consultancy that specializes in change and ...READ»
