He may be the most influential consultant you've never heard of. He's certainly one of the most creative. And his new ideas about strategy are powering a number of high-profile change efforts -- including Carly Fiorina's campaign to transform Hewlett-Packard.READ»
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
Are your employees helpless when trying to mitigate the bad feelings created by poor customer support? The New York Times reported recently on a story that got me thinking about what it feels like to be stuck. While you may think ...READ»
It's not often that I'm able to read a business book on my evening commute. I don't mean just read -- I read on the subway all the time. I mean that it's not often that I'm able to read an entire book on my evening commute.
Tonight ...READ»
This week has seen a number of publications put out their lists of best business books. Heck, even Forbes put out a list (Trump's How to Get Rich at #5? Please. Now we know what happens to your brain when you watch too much reality ...READ»
Reading Keith Yamashita's book Unstuck is an active, engaging experience. You don't really read the book, you use it. To be true, the book has been written -- and designed -- as a tool, one that includes plenty of Choose Your Own ...READ»
I'd like to offer a belated welcome to Keith Yamashita, this week's guest host. The author of the August Readers' Choice book selection, Keith works with Stone Yamashita Partners, a consultancy that specializes in change and ...READ»