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Topic: Kate Newlin

  
CUSTOMERS FIRST 2006   |  7 comments

Customers First: Welcome Guest Blogger Kate Newlin

BY David Lidsky
Relevancy Score: 98
Mon Sep 18, 2006 at 12:35 PM

When we talk about customer experience, most experts come at the topic from a similar angle. What I like about Kate Newlin is that even though she works closely with corporate clients as the principal of Kate Newlin Consulting, she ...READ»

CUSTOMERS FIRST 2006   |  Comment

It's Customers First Month At FastCompany.com

BY David Lidsky
Relevancy Score: 45
Fri Sep 1, 2006 at 4:01 PM

Hi and welcome to Customers First month at FastCompany.com. It seems like topic A around the watercooler these days has been how poorly we're being treated as customers lately. The irony, of course, is that companies talk more than ...READ»