If you think you're either in the product or the service business, you're probably in trouble. Learn to wrap a service around your product or to 'productize' your service.READ»
Anne Let's take an end-of-the-year poll. Which current business miscreant committed the worst sin: Kenneth Lay, Jack Grubman, Sandy Weill, Bernie Ebbers, or the Andersen accountants? Or someone else? And would anyone care if the ...READ»
