There's been a lot of focus on product innovation over the years, but very little discussion or thought on innovation in the service sector--despite the vast growth of that part of our economy. "It's one of those areas that is a ...READ»
The short review: buy this book now, read it, talk about it with others, and pass it on. Get it here, Drive: The Surprising Truth About What Motivates Us.The
longer version: I have known Dan Pink just over seven years. In 2002 ...READ»
