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Topic: James Gilmore

  
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Dell Forms Customer Advisory Panel

Recently, I wrote a Fast Company blog post titled Dell used to be a fast company. Dell found it immediately and tried to reassure me. I must have said something worthwhile as it has led to action on their part.READ»

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The Lifestyle Economy: Social Media’s Role in Marketing

We know social media is an extremely powerful tool. We now have the opportunity to hold two-way conversations with each other, brands, organizations, products, groups, etc. furthering relationships and building levels of loyalty that was once only thought as marketing porn. So, where does social media fit into the marketing world? What exactly is social media’s role in Marketing? To answer, I want to tell a story about the background of marketing communications.READ»

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Gerald Haman

Everything I Need to Know I Learned (or Didn't Learn) in Business School Why I Didn't Go to Business School I left a promising fast-track career at Procter & Gamble in 1986 to go to graduate school. After researching MBA programs ...READ»

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Fast Company Library

Books previously featured in Fast Company (2000)READ»

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Fast Company Library

Books previously featured in Fast Company (2001)READ»

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Everything I Need to Know I Learned (or Didn't Learn) in Business School

Carlo Brumat Carlo Brumat, currently dean of DUXX Graduate School of Business Leadership, in Monterrey, Mexico, worked for many years in industry both in the United States and in Europe -- first as a physicist and later as a ...READ»

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Read Between the (Unemployment) Lines

Need a boost? Sit down with one of these 20 books recommended by Fast Company's cadre of career experts. Get smart. Get inspired. Get work.READ»

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Basic Training

There are no shortcuts on the road to a great experience. READ»

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The Temptation Of Superfly

Its genre-busting all-night jam-athons evolved into the country's biggest music festival--and turned Superfly Productions into a real business. Can it stay alive without losing its soul?READ»

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Experience Required

It's the new mantra of strategy and marketing: If you want to keep your customers' attention, then you've got to deliver a compelling experience. Bob Rogers and his colleagues are designing such experiences.READ»

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Is Your Business a Show Business?

If it's not, then you'd better write a new script. Forget price, quality, and service. The new competitive arena is the customer's experience. And in a new book, "The Experience Economy," work isn't play -- it's a play.READ»

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It's Customers First Month At FastCompany.com

Hi and welcome to Customers First month at FastCompany.com. It seems like topic A around the watercooler these days has been how poorly we're being treated as customers lately. The irony, of course, is that companies talk more than ...READ»