BY Dan Heath and Chip Heath
Relevancy Score: 67
Thu Mar 20, 2008 at 11:26 AM
1. Old Yeller
Microsoft CEO Steve Ballmer has been known to let out a full-throated growl. If you match a screamer decibel for decibel, you're toast. Zen calm trumps noise and will stop the shouting.
2. The Blowhard
On the TV ...READ»