Mari Balestrazzi
Vice President of Design
Morgans Hotel Group
Mari Balestrazzi, the former director of design at Aero Studios and St. Regis, now leads the design team at Morgans Hotel Group.
"We're in growth mode, looking to ...READ»
Hotels occupy a central but historic place in the travel world. Paying for a room is one of the oldest business models in the history of civilization. And even in today's world, you can still actually run a successful hotel business ...READ»
While some shortsighted organizations have cut back on customer service there are organizations that continue to create the kind of extraordinary experiences for their customers that ensure repeat business. The Kimpton Hotels and ...READ»
The Wall Street Journal features an article this morning about how hotels are improving and expanding their gym and workout facilities to better lure active business travelers. One hotel brand, Westin, has even partnered with Reebok ...READ»
Hotels in Koh Samui Island - Fusion of Luxury and HospitalityBeach
lovers have always regarded Bangkok as their haven. Particularly the
Koh Samui Island is considered as their paradise. Koh Samui Airport is
linked to Bangkok by ...READ»
Ben McConnell and Jackie Huba, co-authors of Creating Customer Evangelists (Dearborn, 2002), also co-author a Weblog entitled Church of the Customer. The relatively frequently updated site (relative to FC Now, anyway) features ...READ»
This morning's New York Times story on the city's wage divide was, in itself, pretty telling: Real wages for Manhattanites rose 5.4% from 2002 to 2005, while those in the outer boroughs (that would be Brooklyn, Queens, the Bronx, and ...READ»
Feeling guilty about ordering that $14 capiranha while headlines trumpet economic collapse in every quarter? Morgans Hotel Group has a message for you: "F&%k the Recession!"READ»
Yesterday at Ad:Tech, BzzAgent's Dave Balter commented briefly on the future of loyalty programs. This morning's edition of USA Today features a piece about how Best Western has stepped up as the "official hotel of NASCAR."
Not only ...READ»
Grahame Carder
VP, Marketing, Hyatt International Asia Pacific
Hong Kong, China
Grahame Carder, 50 (pictured in front of the Grand Hyatt Hong Kong), heads Hyatt's Asia operations. In anticipation of the Olympics, the new ...READ»
Would you live in a house made of cards? Probably not. Would you just stay in a hotel room made of one for a night? Well, now is your chance to at least check out your possible accommodations. Check out Holiday Inn's hotel made entirely of stacked key cards in celebration of their hotel relaunch.READ»
F. Scott Fitzgerald once wrote that one sign of a "first-rate intelligence" is the ability "to hold two opposing ideas in mind at the same time and still retain the ability to function." According to Roger Martin, a sure sign of a ...READ»
The New York branch of the Ace Hotel just opened yesterday, and it's a great corrective to the bloated, blinged-out interiors we've come to expect from boutique hotels. Rooms begin at a very reasonable rate for New York--$199 ...READ»
Today is also Holiday Inn's Towel Amnesty Day.
If you've ever made off with a Holiday Inn towel while traveling for business -- or pleasure -- if you share your story about the towel (why you took it, what you did with it, how you ...READ»
Recession? What recession? Some brave restaurateurs are defying the economic gloom and doom and opening new places. We take a look at the design behind a select few. Today, Woodward in Boston--where a hip colonial might take his wench.READ»
