Topic: Hotel Vitale

Get Back in the Box

How constraints can free your team’s thinkingREAD»

• When There's a Clear Target, The Right Details Are Easier to Fin

A Touch of Class

New services from airlines and hotels give new meaning to learning on the fly.READ»

Change Management: Creating Peak Experiences For Strangers

One of the most basic tenets of corporate marketing is that a company should focus its promotional investment on its target market. In other words, market to those who are most likely to buy from you. Seems simple enough and, ...READ»

Treating Your Employees Like Honored Guests = Outstanding Customer Service = Business Success

Chip Conley, founder of Joie de Vivre, and author of " Peak: How Great Companies Get Their Mojo from Maslow," shares why his employees love to come to work.READ»

Chip Conley Took the Maslow Pyramid, Made It an Employee Pyramid and Saved His Company

Conley, the founder of Joie de Vivre hotel chain, talks to us about how the near-death of his business changed his outlook on leadership, why managers put too much emphasis on money and not enough on meaning, and why it's more important to climb the employee pyramid than the corporate ladder.READ»

How to Promote "Joie De Vivre" With New Investors

CEO Chip Conley teaches us four important lessons on preserving your "joie de vivre" when you choose to sell a majority stake of your company to outside investors. His guests and stakeholders should expect more PEAK experiences from JDV in the future.READ»