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Topic: High Stakes Communications

  
Kenan Samms

Leadership: When My Fingers Do The Talking

I've noticed a funny phenomenon when I type: My fingers sometimes type out words that are spelled similarly or may even be derived from the word I intended, but are not. I notice other people also do this. It seems to happen ...READ»

LEADERSHIP   |  Comment

Leadership: When My Fingers Do The Talking

I've noticed a funny phenomenon when I type: My fingers sometimes type out words that are spelled similarly or may even be derived from the word I intended, but are not. I notice other people also do this. It seems to happen ...READ»

LEADERSHIP   |  Comment

Leadership: When My Fingers Do The Talking

I've noticed a funny phenomenon when I type: My fingers sometimes type out words that are spelled similarly or may even be derived from the word I intended, but are not. I notice other people also do this. It seems to happen ...READ»

Kenan Samms

Leadership: In Iowa, The Best Communicators Won!

The results of the Iowa caucuses are in and, no surprise to me, the best communicators won. Both Barack Obama and Mike Huckabee may have thin resumes, but their ability to inspire, motivate and persuade are unparalleled among the ...READ»

Kenan Samms

Leadership: Directors of First Impressions

A couple of months ago, I was a visitor at the New York headquarters of a big international law firm. When I walked into the firm’s beautiful offices, I was greeted by an impressive woman of years. I handed her my pass, which had ...READ»

Kenan Samms
LEADERSHIP   |  Comment

Leadership: Treat Your Customers Well

Just before Christmas, my Canon mini-dv camcorder broke. Not great timing, obviously, but what could I do but try to get it fixed? I knew I wouldn’t have it on the holiday itself and I was under no illusions that I would be able to ...READ»