Amazon.com's founder is a study in contradictions -- analytical and intuitive, careful and audacious, playful and determined. What really makes this remarkable entrepreneur tick?READ»
The leader of Forrester Research, George F. Colony carries the weight of loss -- of family members, Forrester's president, and a friend aboard one of the hijacked flights. In a message to employees, Colony offered his perspective on grief.READ»
Amazon.com's founder is a study in contradictions -- analytical and intuitive, careful and audacious, playful and determined. What really makes this remarkable entrepreneur tick?READ»
What We Learned
A Brief History
Profiles
Vocabulary
Where Are They Now?
What You Learned
It's a foggy, rainy December afternoon at the port of Redwood City, California--the kind of day that makes reality hard to discern, ...READ»
Adopt customer-relationship management. Be customer-centric. Organize around the customer. The customer is king. By now, these customer mantras should sound familiar. But are they the new hype or the new habit?READ»
