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Topic: Geek Squad Inc.

  
SALES + MARKETING   |  4 comments

The Geek Shall Inherit the Earth

BY Kevin Ohannessian
Relevancy Score: 100
Mon Aug 29, 2005 at 12:10 PM

Last night I laughed when I saw a Heineken TV commercial that featured superheroes -- an obvious attempt, if you ask me, to appeal to comic book readers and sci-fi fans. There's also an Earthlink spot in which their customer service ...READ»

HUMAN RESOURCES   |  2 comments

Helping Hands

BY Heath Row
Relevancy Score: 100
Tue Jul 27, 2004 at 8:18 PM

Sometimes a technology project isn't emergency enough to call on the Geek Squad. And sometimes it's not big or long-term enough to warrant hiring a full-time staffer. Where else can you turn? Motivated by his own need for occasional ...READ»

TECHNOLOGY   |  Comment

Tech Tips

BY Fast Company
Relevancy Score: 100
Wed Dec 19, 2007 at 9:13 AM

In sifting through the Geek Squad's monstrous log of panicked phone calls and tech support inquiries, founder and chief inspector Robert Stephens managed to compile not only a laundry list of bizarro requests, but also a library of ...READ»

CREATIVITY AND INNOVATION   |  2 comments

Robert Stephens

BY Anni Layne
Relevancy Score: 100
Wed Dec 19, 2007 at 8:28 AM

Geek Squad founder and chief inspectorREAD»

TECHNOLOGY   |  2 comments

Calling All Geeks

BY Michael A. Prospero
Relevancy Score: 100
Wed Dec 19, 2007 at 7:59 AM

At the office IT will handle it, but when the home network is down who do you call? These two businesses are on-call, and they don't come cheap.READ»

   |  Comment

Geeks Do It Smarter

BY Anni Layne
Relevancy Score: 90
Wed Dec 19, 2007 at 8:28 AM

Just the fax, ma'am. And the modem, CD-ROM, Eudora file, internal network ...READ»

TECHNOLOGY   |  Comment

Treatment for an Ailing Computer

BY Robert Stephens, Geek Squad founder
Relevancy Score: 90
Wed Dec 19, 2007 at 9:13 AM

No one likes to put their cherished computer in the hands of a stranger - or pay the high price of a repair job. But sometimes a troubled computer truly needs professional help. Before brining in (or shipping off) your computer for ...READ»

PERSONAL GROWTH   |  Comment

When Your Presentation Crashes ... Who You Gonna Call?

BY Eric Matson
Relevancy Score: 88
Tue Dec 18, 2007 at 5:43 PM

Five tips on giving a catastrophe-free presentation from Geek Squad.READ»

NEWS + CURRENT EVENTS   |  3 comments

In Today's Papers

BY Heath Row
Relevancy Score: 80
Tue Oct 24, 2006 at 12:14 AM

Better late than never, reading and ripping: Best Buy's Geek Squad Steps up Laptop Repair An interesting new business development -- and model Dumbledore: An Example to Us All "Delight in the attitudes of the man who dominates ...READ»

CULTURE   |  7 comments

Book 'Em, Dano

BY Heath Row
Relevancy Score: 75
Fri Aug 26, 2005 at 11:31 AM

Yesterday, I was talking to a colleague about the importance of uniforms at work. "When you wear a uniform, you're in a different mindset," he said. It's true. Whether on the job or at a trade show, wearing a uniform -- even if it's ...READ»

CUSTOMERS FIRST 2006   |  Comment

A List of Our Own

BY Jim Gilmore
Relevancy Score: 60
Thu Sep 28, 2006 at 1:08 PM

Since my October 2006 hardcopy issue of Fast Company just arrived in yesterday's mail, I like to bid farewell to the September issue -- and its stellar list of Customer First award winners, honorable mentions, and local heroes -- ...READ»

Best Buy
CONVERSATION   |  5 comments

How Best Buy Socializes for Business

BY Valeria Maltoni
Relevancy Score: 54
Sat Jun 6, 2009 at 6:45 PM

In an interview with Francois Gossieaux of BeeLine Labs, Barry Judge says "to the extent that we can basically be human with what we know, and share it as freely as we possibly can, I think we'll go a long way towards gaining a higher ...READ»

TECHNOLOGY   |  Comment

Purchasing and Protecting a Computer

BY Robert Stephens, Geek Squad founder
Relevancy Score: 53
Wed Dec 19, 2007 at 9:13 AM

Buy That Extended Warranty Most computer equipment comes with only a one-year warranty. For around $100 you can extend the warranty from one year to four years or more. The warranty will pay for itself, especially on printers, ...READ»

AT&T   |  Comment

AT&T Announces "Geek Squad" Competitor

BY Chris Dannen
Relevancy Score: 49
Sun Aug 24, 2008 at 5:17 PM

You may have heard of Geek Squad, Best Buy's [NYSE:BBY] tech assistance company that will dispatch nerds with large brains to your home to solve your technical woes. Well, AT&T [NYSE:ATT] wants to get a piece of the market ...READ»

CONFERENCES   |  9 comments

From Hip-Hop to Geek Wisdom

BY Danielle Sacks
Relevancy Score: 39
Wed Nov 28, 2007 at 9:18 AM

A couple of weeks ago I attended Advertising Age's The Idea Conference, the ad trade's respectable attempt to bring together a mash-up of interesting thinkers. The one day brain dump began with an exceptionally freestyle monologue by ...READ»

Kenan Samms
INNOVATION   |  8 comments

What if Customers WERE the Service?

BY Valeria Maltoni
Relevancy Score: 33
Thu May 3, 2007 at 10:12 AM

I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»

INNOVATION   |  8 comments

What if Customers WERE the Service?


Relevancy Score: 33
Thu May 3, 2007 at 10:12 AM

I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»

INNOVATION   |  8 comments

What if Customers WERE the Service?


Relevancy Score: 33
Thu May 3, 2007 at 10:12 AM

I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»

ROAD WARRIORS   |  Comment

Let's Do Lunch (or Dinner, or Drinks)

BY Amy Wilson
Relevancy Score: 29
Wed Dec 19, 2007 at 12:21 AM

A guide to schmoozing in four cities that are starting to make their dot on the map.READ»

PC REPAIR SERVICES   |  Comment

PC Repair Services: Provide Stellar Support for Your Clients

BY Joshua Feinberg
Relevancy Score: 27
Wed Nov 26, 2008 at 4:01 PM

You provide PC repair services? Attract more great clients and build your business faster with proven tips for PC repair services.READ»

bram
BEST BUY   |  2 comments

Electric Motorcycles Go Mainstream: Best Buy's Selling the Brammo

BY Ariel Schwartz
Relevancy Score: 24
Mon Jul 6, 2009 at 12:31 PM

It's official: the Brammo Enertia, a much-hyped electric urban commuter bike, hit a Best Buy store yesterday in Portland, Oregon, and will expand to other locations nationwide soon. The $11,995 Enertia probably won't fly off the ...READ»

AIG   |  Comment

Worst Trading Day Since 9/11, Tech Stocks Take Cover

BY Chris Dannen
Relevancy Score: 24
Mon Sep 15, 2008 at 6:21 PM

The foundering of several bedrock financial companies helped create a perfect storm today, spurring to one of the worst trading days in nearly a decade. The tech sector didn't escape the catastrophe, but fared more buoyantly than ...READ»

bike
BEST BUY   |  Comment

Best Buy to Enter the Electric Bike Business

BY Ariel Schwartz
Relevancy Score: 23
Tue May 12, 2009 at 4:26 PM

Consumer electronics chain Best Buy revealed in February that it plans to sell the $12,000 Brammo Enertia electric bicycle in California stores, but the retailer hinted last week that it will actually sell a range of electric ...READ»

CUSTOMERS FIRST 2006   |  10 comments

Looking at ads

BY Jim Gilmore
Relevancy Score: 21
Mon Sep 25, 2006 at 12:44 PM

I must confide that I learn as much from a magazine's advertisements as I do the articles themselves. I don't read them as a consumer, rather as an observer of the passing business parade (and contemporary ad agency thinking). ...READ»

INNOVATION   |  1 comment

Now That We Have Your Complete Attention ...

BY Eric Matson
Relevancy Score: 13
Tue Dec 18, 2007 at 5:43 PM

Here's Fast Company's eight-point program for presentations guaranteed to keep your listeners on the edge of their seats.READ»

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