Last night I laughed when I saw a Heineken TV commercial that featured superheroes -- an obvious attempt, if you ask me, to appeal to comic book readers and sci-fi fans. There's also an Earthlink spot in which their customer service ...READ»
In sifting through the Geek Squad's monstrous log of panicked phone calls and tech support inquiries, founder and chief inspector Robert Stephens managed to compile not only a laundry list of bizarro requests, but also a library of ...READ»
Sometimes a technology project isn't emergency enough to call on the Geek Squad. And sometimes it's not big or long-term enough to warrant hiring a full-time staffer. Where else can you turn?
Motivated by his own need for occasional ...READ»
No one likes to put their cherished computer in the hands of a stranger - or pay the high price of a repair job. But sometimes a troubled computer truly needs professional help. Before brining in (or shipping off) your computer for ...READ»
Better late than never, reading and ripping:
Best Buy's Geek Squad Steps up Laptop Repair
An interesting new business development -- and model
Dumbledore: An Example to Us All
"Delight in the attitudes of the man who dominates ...READ»
Yesterday, I was talking to a colleague about the importance of uniforms at work. "When you wear a uniform, you're in a different mindset," he said. It's true. Whether on the job or at a trade show, wearing a uniform -- even if it's ...READ»
Since my October 2006 hardcopy issue of Fast Company just arrived in yesterday's mail, I like to bid farewell to the September issue -- and its stellar list of Customer First award winners, honorable mentions, and local heroes -- ...READ»
In an interview with Francois Gossieaux of BeeLine Labs, Barry Judge says "to the extent that we can basically be human with what we know, and share it as freely as we possibly can, I think we'll go a long way towards gaining a higher ...READ»
Buy That Extended Warranty Most computer equipment comes with only a one-year warranty. For around $100 you can extend the warranty from one year to four years or more. The warranty will pay for itself, especially on printers, ...READ»
You may have heard of Geek Squad, Best Buy's [NYSE:BBY] tech assistance company that will dispatch nerds with large brains to your home to solve your technical woes. Well, AT&T [NYSE:ATT] wants to get a piece of the market ...READ»
The link between sustainability and innovation is steadily replacing old thinking that saw corporate responsibility mainly as a way to keep a company's reputation out of trouble.READ»
A couple of weeks ago I attended Advertising Age's The Idea Conference, the ad trade's respectable attempt to bring together a mash-up of interesting thinkers. The one day brain dump began with an exceptionally freestyle monologue by ...READ»
I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»
I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»
I walked into my local Best Buy store because I needed technical assistance with my Palm. What I didn’t know is that they don’t support the device, they just sell it. For support, the nice albeit a bit detached girl at the Geek ...READ»
Apple seems to be creating its version of The Geek Squad. The Boom! disposal experts. Does this mean that we will soon be seeing squadrons of silver-colored vans, driven by bespectacled men in black polonecks zipping around the ...READ»
It's official: the Brammo Enertia, a much-hyped electric urban commuter bike, hit a Best Buy store yesterday in Portland, Oregon, and will expand to other locations nationwide soon. The $11,995 Enertia probably won't fly off the ...READ»
The foundering of several bedrock financial companies helped create a perfect storm today, spurring to one of the worst trading days in nearly a decade. The tech sector didn't escape the catastrophe, but fared more buoyantly than ...READ»
