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Topic: Gary Loveman

  
CUSTOMER SERVICE   |  Comment

In the hot seat

BY Ryan Underwood
Relevancy Score: 100
Wed Dec 19, 2007 at 12:38 AM

Who: Gary Loveman

Title: CEO, Harrah's Entertainment Inc.

Where: Las Vegas, Nevada

Challenge: Come up aces on Harrah's consumer retail strategyREAD»

INNOVATION   |  Comment

What I Learned on My Summer Vacation

BY Christine Canabou
Relevancy Score: 90
Wed Dec 19, 2007 at 12:35 AM

Unit of OneREAD»

CUSTOMER SERVICE   |  Comment

High-Tech Achiever: Mini USA

BY Jena McGregor
Relevancy Score: 18
Wed Dec 19, 2007 at 7:48 AM

Mini USA uses Web technology to achieve one of the toughest feats in customer service: It makes waiting fun.READ»