Last month, Google added a new feature to its homepage that enabled users to select a background image. Google included a gallery of professional photos to choose from, including those by famous artists and National Geographic. ...READ»
We've already told you how to survive the contract war between Blockbuster and Netflix--now Blockbuster CEO Jim Keyes (who since joining the struggling company in 2007 has seen its stock plunging to around 30 cents a share and ...READ»
The last decade initiated a war for attention. With customer attention reaching its limits, I expect the next decade will expand to a new front: a war for inattention.
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You'd think more companies would have gotten it by now. Unfortunately, organizations that put customers at the center of what they do are rare -- so rare that we're celebrating them. Meet the best customer-focused outfits, and learn from them.READ»
