"It looked like Tony Soprano had whacked one of his own. People asked me, 'Rich, do you still have a job?'" When I profiled Richard Cizik two years ago, that's how he described the growing tension between him and the National Association of Evangelicals.READ»
Frank Harber
Senior Pastor, Champions Gate Church
A noted Christian speaker, apologetics expert, author and media personality, Frank Harber is the senior pastor of Champions Gate Church in Westlake, Texas. Frank ...READ»
In one corner, we have "latte-sipping, Prius-driving, endive-munching, New York Times-reading snobs." And in the other corner, "Hummer-driving, Bible-thumping, fire-breathing, snake-handling fundamentalists."
Just another skirmish ...READ»
Before he was exposed as a hypocrite about homosexuality, Ted Haggard, who resigned last week as head of the National Association of Evangelicals amid a drug and sex scandal, was already a hypocrite about the environment. As we ...READ»
Some brands are timeless: Tiffany's, Ivory Soap, even Coca-Cola. They're classic icons in our minds. They've stood the test of time. We know what they are and what they represent. Their brand story is clear and consistent in any day ...READ»
Customer evangelism tip: if you want to bring your customers closer to you, don't use the p-word, at least not to their face.
Don't say "Our policy is …" because they don't want to hear about your freaking policy. They want to ...READ»
Quick question: Plenty of people talk about customer evangelism from the standpoint of consumers raving about companies, brands and products, but why is it that we rarely hear about customer evangelism from the standpoint of ...READ»
Everyone at your company is a sales representative. It's true or should be. Why leave it to the biz dev folks to bring home the sales leads?
The company I work at experienced fantastic growth and a "we can't lose" adrenaline. Our ...READ»
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Zoho has a million users, which is quite remarkable for a new company that hasn't spent a dollar on advertising or getting a ton of PR. How did they do it? By releasing a suite of services for new workers. We'll ...READ»
[youtube XzukIdQHTys]The final sermon: a non-sectarian evangelist puts people before the product, stories before the sell ... together, we might just make it to heaven.Last Friday was my last day as the 24/7, card-carrying Customer ...READ»
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Avinash Kaushik wrote the book, literally, on Web analytics. He is the author of the recently published book Web Analytics: An Hour A Day. He is also the Analytics Evangelist for Google and will share with us how ...READ»
San Antonio's RackSpace is about to take over a million-square-foot mall in a bad part of town. Why? Well, in this two part presentation, Graham Weston, chairman, Dirk Elmendorf, Chief Technology Evangelist and Founder and Lew ...READ»
Hello FC Now followers - this week is going to be fun.
Interesting story that got us here in the first place. It all started with Alison Overholt's post regarding a poor customer service experience she had with Starbucks. She used ...READ»
Whenever we interview startups (which will be often here on FastCompany.TV) we hear "we're an Amazon shop" quite frequently. What does that mean? Well, for photosharing service SmugMug it means saving a ton of money by having Amazon ...READ»
[video_twistage 1]Think you know what work might look like in the future? Zoho's evangelist (and guy who setup their data center) Raju Vegesna shows me how he can gather data from the Internet, process it in a spreadsheet, and build a ...READ»
Last week in my post about coupon clippers I posted a photo of a sign I came across in Georgia. Once more with feeling: Smile Call customers by their names Thank them for their businessWe all recoil from cheesy and insincere ...READ»
DONATE TO DR DOUGLAS MEYER'S FAVORITE CHARITY
Douglas' family would like to create a functional memorial in his
honor. In lieu of flowers, the family would appreciate donations made
in his name, Douglas F. Meyer MD, to the ...READ»
