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Topic: Cruises

  

One Big Problem - "Save the Waves"

With the cruise-ship industry's dramatic growth, the federal government made it clear that it was making an example of Royal Caribbean.READ»

Fantastic Voyage

"Voyager of the Seas" is a big boat -- the largest cruise ship ever. And the story of its creation offers powerful lessons -- in strategic daring, relentless execution, and devotion to design.READ»

Kenan Samms
BRANDING   |  Comment

Public Relations: Your Secret Weapon: Customer Service

 So many companies give lip service to customer service not realizing that it is as important to their branding and bottom line as advertising. Today I want to give a shout out to a company that doesn’t just talk the talk but ...READ»

Kenan Samms

Work/Life: Is À La Carte Cruising in Your Future?

The next time you are toot-tooted aboard a cruise ship, come prepared with more than just your swimsuit: The à la carte revenue model that has swept the airline industry may be coming to a cruise line near you. Perhaps a ...READ»

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A Falling Tide

The weekend has a habit of swallowing certain stories - by Monday, the headlines have moved on. Nevertheless, yesterday, as I made my way to Fast Company's Manhattan offices, I was surprised that New York's sensational, scandal-happy ...READ»

Feedback

Letters. Updates. Advice.READ»

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Where Are the Cruise Ships?

In watching all the horrific tragedy and devastation in New Orleans and the rest of the Gulf Coast, I can't help but wonder: Where are the cruise ship companies? Maybe they've offered and I've missed it. Maybe it's geographically or ...READ»

Betting on the Boom(ers)

Passersby at the Charlestown Navy Yard, just down the block from Old Ironsides, could have been forgiven Monday night for thinking an old time revival meeting had taken up residence on the grounds. Inside a big white tent, an ...READ»

Kenan Samms

Innovation: The Air Up There

Decades ago, the airship was touted as the wave of the future in travel, with the Hindenburg zeppelin poised to be the proof of that prophecy. The largest airship ever built, the Hindenburg offered the height of luxury travel and was ...READ»

Down the Up Staircase

A British TV series invites CEOs to leave their offices, head to the front lines, and find out what's going on at their companies. The results are eye-opening -- and millions are watching.READ»

'But Wait, You Promised ...'

The new economy was built on a promise: The customer would finally be in charge. Why do so many customers feel betrayed?READ»

cruise ship

Floating Cruise Ship Terminal Slated for 2014

Waterstudios already wowed us with its plans for Europe's first floating apartment building. Among its future plans is an even more amazing project: A floating dock for three of the world's largest cruise liners.Check out their ...READ»

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Watch List 9/07

The books, conferences, and people to look for this month.READ»

Go Ahead Stick Your Head in the Sand, Just Don't Do it in Haiti

As globalization bridges the gap between the developed and the developing world, countries and cultures that were once off-limits are now as close as a mouse click away. Not only is it possible to look up information about the ...READ»

LEISURE   |  Comment

Between the Lines

The stories behind this issue's stories.READ»