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Topic: Creative Good Inc.

  
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Consulting Culture: Two Companies Uncovered

BY Cecilia Rothenberger
Relevancy Score: 93
Wed Dec 19, 2007 at 8:35 AM

Corporate culture is an underestimated aspect of business, but it can make or break your experience in an industry. Compare the language two consulting firms use to describe themselves to see how you can decode the value systems they espouse.READ»

INNOVATION   |  Comment

Phil Terry and Cathy Salit

BY Anni Layne
Relevancy Score: 93
Wed Dec 19, 2007 at 8:32 AM

Session I and II: Steal This WorkshopREAD»

LEADERSHIP   |  Comment

My Favorite Bookmarks - Phil Terry

BY Fast Company
Relevancy Score: 91
Wed Dec 19, 2007 at 12:11 AM

Picks from the CEO of Creative Good Inc.READ»

RE:CON GEL 2004   |  Comment

The Experience Experience

BY Heath Row
Relevancy Score: 88
Fri Apr 30, 2004 at 11:22 AM

Mark Hurst is founder of the consultancy Creative Good. He also hosted Good Experience Live 2004. In his introduction to GEL, he addressed the idea of what "experience" really means. What follows is a partial transcript of his ...READ»

BUSINESS BOOKS   |  Comment

My Favorite Bookmarks: Cheryl Flink

BY Fast Company
Relevancy Score: 75
Wed Dec 19, 2007 at 12:32 AM

Picks from the senior vice president of XOR Inc.READ»

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Four Rules for Great Experiences

BY Scott Kirsner
Relevancy Score: 72
Wed Dec 19, 2007 at 8:08 AM

Advice on how to deliver compelling online experiences.READ»

INNOVATION   |  Comment

RealTime Orlando

BY Fast Company
Relevancy Score: 49
Wed Dec 19, 2007 at 8:32 AM

Imagination Implementation: May 7 - 9 in Orlando, FloridaREAD»

LEADERSHIP   |  6 comments

Judged by Title?

BY Heath Row
Relevancy Score: 48
Fri Aug 8, 2003 at 1:33 PM

It's true: Online design matters. If your Web site doesn't work, neither can your colleagues, customers, or partners. Yet Mark Hurst, president of Creative Good recently made a clarion call to usability professionals, information ...READ»

ENTERTAINMENT   |  Comment

Cube Talk

BY Fast Company Staff
Relevancy Score: 44
Wed Dec 19, 2007 at 8:20 AM

Everything you know about workplace culture comes from Dilbert? Try some alternative views.READ»

CUSTOMER SERVICE   |  Comment

Fast Forward: The Customer Experience

BY Mark Hurst
Relevancy Score: 42
Wed Dec 19, 2007 at 7:47 AM

Creative Good's Mark Hurst offers his top 10 trends for 2005, focusing on technology and the user experience.READ»

CREATIVITY AND INNOVATION   |  Comment

Fast Forward: The Customer Experience

BY Mark Hurst
Relevancy Score: 42
Wed Dec 19, 2007 at 7:47 AM

Creative Good's Mark Hurst offers his top 10 trends for 2005, focusing on technology and the user experience.READ»

CUSTOMER SERVICE   |  13 comments

Basic Training

BY David Lidsky
Relevancy Score: 30
Wed Dec 19, 2007 at 8:13 AM

There are no shortcuts on the road to a great experience. READ»

LEADERSHIP   |  5 comments

Three Reasons Why I Will Still Fly JetBlue

BY Jory Des Jardins
Relevancy Score: 15
Tue Feb 27, 2007 at 7:43 PM

Even before JetBlue left planefuls of customers stranded on the runway for hours, earlier this month, I had a bad JB experience that broke my heart. My flight left late for fueling reasons that are still beyond my comprehension, but ...READ»

LEADERSHIP MENTORING   |  Comment

Fast Pack 2000

BY Fast Company
Relevancy Score: 12
Wed Dec 19, 2007 at 12:10 AM

Can hope scale up? Can change scale down? Can leadership grow from the grass roots? What's the meaning of "Dotcom Mania"? Some of the best brains in the Fast Company community convened on Nantucket for the roundtable of the year.READ»