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Topic: Cold Stone Creamery Inc.

  

Customers First Honorable Mention: Cold Stone Creamery

Cold Stone Creamery Despite all the mysteries of childhood, there was one thing I knew for certain: When September 2nd came around, I would celebrate my birthday with a cake made of chocolate and vanilla ice cream and crumbled Oreo ...READ»

Chastising Franchisees

Also in the Times, Shira Boss-Bicak offers a solid look at one-time senior executives who have turned their attention to the world of Weinerschnitzel and Whataburger. Indicating that MBAs and former execs are increasingly embracing ...READ»

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Will the Real Juan Valdez Please Stand Up?

To evoke authenticity, marketers use many tactics. Here's how five pairs of industry rivals tackle the challenge.READ»

Ice Cream in Newtown, CT

Summer has finally arrived.  And summer = ice cream! There are many places to go for ice cream in the local area.  There are Friendy's restaurants, Carvel Ice Cream, Dr. Mike's in Bethel & Monroe, Haagen-Dazs and Rich ...READ»

The (Ice) Cream Rises...

It's summer time, and the living is easy. So our minds turn to all things summer: kite flying, picnics in the park, baseball, and ice cream. Today's New York Times offers two glimpses behind the business of ice cream -- which make ...READ»

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Feedback

Letters. Updates. Advice.READ»

Who Do You Love?

The appeal--and risks--of authenticity.READ»

Cold Stone Mixes It Up

Cold Stone Creamery may have the highest unit volume in the ice cream category, but its aggressive expansion plan has hit the skids over the past two years. In May, the Scottsdale-based chain, known for its marble-slab mixtures and ...READ»

The 10 Faces of Innovation

In an exclusive book excerpt from the general manager of Ideo, we meet the personality types it takes to keep creativity thriving--and the devil's advocate at bay.READ»

Was <em>Built To Last</em> Built To Last?

It's one of the most influential business books of our era, and it helped turn coauthor Jim Collins into a management rock star. But how well have the companies it lionized and the principles it espoused stood the test of time?READ»