To fail may be human, but for a company to fail at customer service these days may well be disaster.
You may remember when I mentioned a Citibank ad last week in a post about features versus benefits in advertising.
Their ...READ»
Beginning in the mid ‘70s,
multiple companies have been putting great effort into drive the financial
industry in order to change the Glass Steagall Act of 1933. The act prohibits
companies from conducting banking and ...READ»
There is something positively delicious about Richard Branson and his band of irreverent
up-enders about to turn North Rock -- which was the fifth largest mortgage lender in the U.K.
before it journeyed from its eponymous solidity to ...READ»
Ben Bernanke says the recession is "very likely over." We remain respectfully skeptical. But to shed a some light on the view from the captain's chair, BusinessWeek editor in chief Steven J. Adler will host a live interview Citigroup ...READ»
Monday, January 19, 2009
IOUSA
Markets declined precipitously last week as the kick off of 4th quarter earnings season validated expectations that there would be no corporate earnings, and the banking system received its first cash ...READ»
1. The Mouthworm
Advertisers are particularly vulnerable to getting popular slogans stuck in their heads and riffing on them as opposed to creating a compelling story. That leads to DirecTV's "Fans don't let fans watch only 4 NFL ...READ»
16 January 2009
Jose D. Roncal
www.financialspeculation.com
I remember the good old days when banks used to lend money to “we the people.” Now we’re being forced to lend money to them. Not so long ago, banks were eager to get ...READ»
Mountaintop removal is one of those instinctively gut-wrenching things--it's never pretty to see natural habitats blown open to make room for coal mining. And yet, many of the biggest banks in the U.S. continue to fund the practice, ...READ»
Last week, Harris Interactive released their annual study of the most visible and reputable companies in the country. Based on a poll of almost 30,000 people, companies were ranked on a "reputation quotient," calculated by a variety ...READ»
29 December 2008
Jose D. Roncal
www.financialspeculation.com
It wasn’t just autumn leaves that started falling last September; it was the entire investment banking system. When Lehman Brothers got into deep financial trouble and ...READ»
5 January 2009
Jose D. Roncal
www.financialspeculation.com
We’ve all heard the old adage, “it’s always darkest before the dawn.” But exactly when can we expect things to lighten up? There’s so much paranoia and ...READ»
There's the way of the world and then there's the way you want the world to be. For some of us that includes business.
there is the truly illegal and then there is the truly creative, which sometimes "jumps the curve", as new ...READ»
Anxieties around the banking sector have once again paralyzed the markets. With Citigroup and Bank of America trading like lottery tickets and negative surprises emanating from State Street and others, we seem to be right back ...READ»
Private jets are getting shellacked in the media: First, the highflying Detroit executives; then, Citigroup's embarassing admission that it was buying a new plane while taking bailout cash. Well, the folks at private-airplane maker ...READ»
By MICHAEL LEWIS and DAVID EINHORN
Continued from "The End of the Financial World As We Know It"
Mr. Paulson must have had some reason for doing what he did. No doubt he still believes that without all this frantic activity ...READ»
Janey Place, who runs e-commerce strategy for Mellon Financial, firmly believes in the Internet. But she doesn't believe in the overheated urgency of Internet time or the "ready, fire, aim" model of Internet strategy.READ»
