Topic: Bruce Patton

COMMUNICATION TOOLS | 2 comments

The Four Toughest Talks in Business

BY Michael Kaplan
Relevancy Score: 100
Tue Dec 18, 2007 at 5:45 PM

Strategies and scripts for those difficult conversations you don't want to have.READ»

LEADERSHIP | 4 comments

18 Ways to Take Charge -- Fast

BY Fast Company
Relevancy Score: 89
Wed Dec 19, 2007 at 8:42 AM

There are few career moments as exciting -- and these days, as perilous -- as taking over the top job at a company, business unit, or department. But what exactly do you do once you're in charge? This online guide provides 18 tactics -- and case studies -- to help you take the reigns running.READ»

LEADERSHIP | 6 comments

Leading Ideas: Don't Ignore the "F" Word

Relevancy Score: 58
Tue May 1, 2007 at 11:00 AM

"Mankind are governed more by their feelings than by reason." --Samuel Adams (1722-1803) American politician and Revolutionary leader Consider this: The "F" word, in this case, is feelings. Feelings are seldom discussed in the ...READ»

BUSINESS BOOKS | Comment

Is Your Business a Show Business?

BY Daniel H. Pink
Relevancy Score: 32
Wed Dec 19, 2007 at 12:01 AM

If it's not, then you'd better write a new script. Forget price, quality, and service. The new competitive arena is the customer's experience. And in a new book, "The Experience Economy," work isn't play -- it's a play.READ»