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Topic: Brad Anderson

  
CUSTOMER SERVICE   |  Comment

Profitable Player Runner-up: Best Buy

BY Jena McGregor
Relevancy Score: 100
Wed Dec 19, 2007 at 8:01 AM

The Barry and Jill approach has been responsible for Best Buy doubling sales in nearly 200 stores.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT   |  Comment

Competing on Culture

BY Jena McGregor
Relevancy Score: 100
Wed Dec 19, 2007 at 8:04 AM

The CEO of Best Buy expands on Buckingham's vignette -- and how an employee-centric strategy can lead to customer-centric performance.READ»

Ivan Glickman
BEST BUY   |  Comment

How to Talk With Your Customers Differently

BY Valeria Maltoni
Relevancy Score: 100
Mon Nov 24, 2008 at 6:41 AM

Almost a year ago, I wrote about how Best Buy handled a situation that could have snowballed in much more than an embarrassment - it could have become a PR nightmare. Yes, customers today have a wider reach than they ever had. The ...READ»

LEADERSHIP   |  Comment

The Clear Leader

BY Bill Breen
Relevancy Score: 73
Wed Dec 19, 2007 at 8:04 AM

Marcus Buckingham spent two decades studying great business leaders. His conclusion: True leaders have a unique ability to make things simple.READ»

   |  Comment

The Clear Leader

BY Bill Breen
Relevancy Score: 73
Wed Dec 19, 2007 at 9:19 AM

Marcus Buckingham spent two decades studying great business leaders. His conclusion: True leaders have a unique ability to make things simple.READ»

PERSONAL GROWTH   |  Comment

Life/Work - Issue 40

BY Tony Schwartz
Relevancy Score: 19
Wed Dec 19, 2007 at 12:18 AM

"The greatest sources of satisfaction in the workplace are internal and emotional."READ»