The Barry and Jill approach has been responsible for Best Buy doubling sales in nearly 200 stores.READ»
The CEO of Best Buy expands on Buckingham's vignette -- and how an employee-centric strategy can lead to customer-centric performance.READ»
Almost a year ago, I wrote about how Best Buy handled a situation that could have snowballed in much more than an embarrassment - it could have become a PR nightmare. Yes, customers today have a wider reach than they ever had. The ...READ»
Marcus Buckingham spent two decades studying great business leaders. His conclusion: True leaders have a unique ability to make things simple.READ»
"The greatest sources of satisfaction in the workplace are internal and emotional."READ»
ADVERTISEMENT
