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Topic: American Airlines Inc.

  
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The Progression of Air Travel

One century ago this month, commercial air flight took off. And before we know it, we could be flying in cars, or taking family vacations to space. As airline bigwigs convene in London to talk the future, we glance at the bumpy path that got us here.READ»

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A Sensor That Sniffs Out Shoe Bombs

Chemistry and unique color patterns could help the TSA suss out terrorist footwear. Does this mean shorter lines at security?READ»

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Smooth Landing For New Plane Guidance Technology

GE has launched a flight path program aimed at reducing delays, cutting carbon emissions, and saving airlines billions. READ»

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From Winning to Crazy: How to Assess Your Company's Ideas

The review of Kaihan Krippendorff's strategy framework continues with a look at how to evaluate potential strategies to isolate those with the highest potential.READ»

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SFO's New Terminal 2: A Model for Green Airports?

Flying is an inherently unsustainable activity--the amount of CO2 spewed from planes on a daily basis is cringeworthy--but that doesn't mean airports can't be models of green innovation. Enter San Francisco Airport's new Terminal 2, ...READ»

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Uncommon Indicator: Metaphors Concerning Airline Industry Soaring

This is your Upswing captain speaking: Please expect less turbulence and higher earnings in the flying business this year. READ»

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How Do Airlines Rank as Recyclers?

The most sustainable airline is the one that uses the least non-renewable fuel. That's why the airline industry is focusing so heavily on developing greener jet fuel as fast as possible. But there's another important part of airline ...READ»

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Brand Aide: American Airlines, UPS, Red Cross Give to Haiti Relief

American Airlines and American Eagle Airlines sent over 30,000 pounds of relief supplies to disaster-ravaged Haiti Wednesday. The airlines are not the only brands coming to the rescue, however. UPS donated over $1...READ»

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What Do Ugly Boarding Passes Say About the Airlines That Print Them?

On one hand, boarding passes don't have to be so painfully designed, as this proposal proves. On the other, even gorgeous tickets won't guarantee an on-time departure.READ»

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American Airlines' Gay-Friendly Skies

George Carrancho, 43, manages American Airlines' Rainbow Team, the first dedicated LGBT sales staff and Web site to target the $65 billion American gay and lesbian travel industry.READ»

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CUSTOMER SERVICE IS KING

I just finished reading the book Trust Agents from Chris Brogan and Julien Smith. Obviously it is a must read for everyone in the business world. When I reflected on the content I had some kind of epiphany. Most corporations and ...READ»

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Racism in Social Networks

Are social networks inherently racist? This is an uncomfortable question, yet it's important to ask.READ»

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Money Changers: Eight Startups Brimming With Hope for the Financial Industry

"We were told to trust these institutions, and we did," says Mitch Tuchman. "We trusted Madoff. We trusted AIG. And now we've lost most of our life savings." Tuchman, though, is not an angry victim of some Ponzi scheme or shady ...READ»

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Design Gadfly Strikes Again, All You Can Jet Pass in Hand

The young man who torched American Airlines' Web design embarks on an exhaustive new experiment: Hearing the stories of strangers on a plane.READ»

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Six Fonts That Piss People Off

A furor erupts when Ikea changes its official typeface. Here are five other controversial fonts, involving Nazis, incest, and comic books.READ»

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Airlines Join Together to Use Synthetic Diesel Fuel at LAX

Sustainability efforts in the airline industry are usually focused on airplanes or terminals, but Rentech Inc. has honed in on another aspect of the industry: ground-service transportation. The fuel company has brought together ...READ»

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Work/Life: Carriers Continue to Cut Capacity

With no sign of a recovery in airline travel, and with aviation gas costs ramping up, the major carriers are continuing to cut capacity, led by Delta Air Lines and American Airlines. What this indicates is that we are not out of ...READ»

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First Commercially Available Electric Airplane Coming Soon

Yuneec has test flown an electric airplane, which they expect to bring to market for the price of an (expensive) car.READ»

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Sony's Sleek New Portable Mouse

In an attempt to complement its handsome netbooks, Sony's new mouse ends up getting things wrong--as usual.READ»

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American Airlines Web Site: The Product of a Self-Defeating Design Process

Designer Dustin Curtis was so disgusted with the American Airlines Web site that he redesigned it, and posted the results as an open letter to the company. Guess what? One of AA's designers responded with a long ...READ»

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Closing America's Global Skill Gap: Six Universal Competencies

America has lost its competitive advantage. Our standard of living is jeporadized! How and why did we get to this perilous situation?READ»

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Can a Flash Game Fix Outrage over CEO Pay?

Everyone's furious at the brass. In France, workers detained four Caterpillar executives. At Obama's town hall meetings, citizens rail about CEO pay. This week, unionized airline workers took a creative 21st century approach. They ...READ»

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Successful Experiments in Customer Restraint

1. Bon Jovi's Lost Highway Want: See the band do its classic hits Should: Support its new album Experiment: Last year, Bon Jovi fans who wanted presale concert tickets had to buy the band's upcoming album. The result? Lost ...READ»

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The Shady Ways Advertisers Track You Online

Wednesday Google [GOOG] announced it would begin using behavioral targeting in its online advertisements, renewing discussions about the probity of the practice. There aren't any laws that dictate what kind of information advertisers ...READ»

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Ideas Are the Best Stimulus Package

With governments around the world shoveling money out of pubic treasuries in the hopes of stimulating their economies, how about summoning a modicum of creativity to build better mousetraps that consumers might actually want to buy? I mean even at 10% unemployment, that means 90% of the population still has a job and is buying stuff. If we can come up with a few good ideas, we can put people to work making things and, hopefully, sell a few more widgets at home and abroad.READ»