Related Content: Air Transportation

A Touch of Class

BY Jena McGregor
Relevancy Score: 100
Wed Dec 19, 2007 at 7:57 AM

New services from airlines and hotels give new meaning to learning on the fly.READ»

Jet Blues

Relevancy Score: 100
Thu Oct 28, 2004 at 11:30 AM

JetBlue today announced that its third-quarter earnings fell 71 percent because of hurricanes and fuel and ticket prices. It seems that the startup airline is already facing the problems of the bigs as it tries to join their ranks. ...READ»

TEAMWORK | Comment

Tele Fun

BY Heath Row
Relevancy Score: 100
Wed Sep 1, 2004 at 7:01 PM

Babel 800 is a new service that offers a network of interpreters that folks can hire to interpret meetings, interviews, and other conversations via speaker phone. You dial an 800 number, enter your client code, select an interpreter, ...READ»

NEWS + CURRENT EVENTS | 4 comments

Major Trouble: Is There Still a Place in Today's Airline Industry for Major Carriers?

Relevancy Score: 100
Mon Aug 2, 2004 at 4:55 PM

Sunday's New York Times ran a front-page article warning of the possible need for a taxpayer bailout of airline pension funds. As United struggles to emerge from bankruptcy protection, it needs to address its $13 billion in pension ...READ»

HUMAN RESOURCES | Comment

End of the Airline Giants?

Relevancy Score: 100
Thu Jul 22, 2004 at 7:04 PM

Last month, Melissa mentioned Delta and United's management woes. Just recently, Delta's pilots have offered to take a 23 percent pay cut, resolving a deadlocked talk with the management. But company leaders say the cut is not ...READ»

CUSTOMER SERVICE | Comment

Putting Customers First

BY Jena McGregor
Relevancy Score: 100
Wed Dec 19, 2007 at 7:47 AM

You'd think more companies would have gotten it by now. Unfortunately, organizations that put customers at the center of what they do are rare -- so rare that we're celebrating them. Meet the best customer-focused outfits, and learn from them.READ»

AIR CARRIERS | 1 comment

Work/Life: Take My Breathe Away

BY Owen Wild
Relevancy Score: 100
Wed Sep 2, 2009 at 3:20 PM

I'm sure it comes as no news that spending time in a sealed, pressurized aluminum tube at high altitude is probably not the most healthful thing you can do to your body. For that reason, one would think that fliers might have ...READ»

CUSTOMER SERVICE | Comment

JetBlue Is Superfly

BY Fast Company
Relevancy Score: 100
Wed Dec 19, 2007 at 12:51 AM

Letters. Updates. Advice.READ»

CUSTOMER EXPERIENCE | 6 comments

Brand-As-Verb, Entry No. 2

Relevancy Score: 100
Thu Mar 18, 2004 at 3:52 PM

I had lunch today with a former editor who was talking about a recent trip he'd made to the West Coast. "So I 'JetBlued' out to California....," he said nonchalantly, with little notice of the verb he'd just created. Like "Googled," ...READ»

| 9 comments

Blog at Your Own Risk

Relevancy Score: 100
Tue Nov 16, 2004 at 2:22 PM

Ellen Simonetti was fired last month as a flight attendant for Delta after posting, on her mildly amusing personal blog, what the New York Times calls "provocative pictures" of herself in uniform draped over airline seats. Regardless ...READ»

AIRBUS A320 | 5 comments

Why Hudson River-Like Plane Crashes Will Happen Again

BY Kit Eaton
Relevancy Score: 100
Fri Jan 16, 2009 at 7:56 AM

Yesterday's aircraft crash in the Hudson River may have been miraculous in terms of survivability, and it boosted the standing of Twitter, which got stunning images in circulation before the mainstream media. But its suspected ...READ»

CUSTOMER SERVICE | 3 comments

Consumer Bill of RightsBlues

Relevancy Score: 100
Tue Feb 20, 2007 at 12:54 PM

Were you one of the chosen ones? Were you one of the brave tarmac pioneers who endured 10 hours trapped in a JetGlue--oops, JetBlue--airplane at New York's John F. Kennedy Airport last Wednesday? Were you the stranded guy who ...READ»

DUBAI | Comment

Emirates Launches World's Longest Green Flight

BY Saabira Chaudhuri
Relevancy Score: 100
Tue Dec 16, 2008 at 12:10 PM

Yesterday, Emirates Airlines launched what it calls the world's longest "green" flight -- a new service from Dubai to San Francisco that saves an estimated 2,000 gallons of fuel and 30,000 pounds of carbon emissions on the 16-hour ...READ»

INNOVATION | 1 comment

Delta's Web Strategy Takes Flight

BY Keith H. Hammonds
Relevancy Score: 100
Wed Dec 19, 2007 at 12:18 AM

Delta is flying high on the Web -- thanks to a bunch of smart dotcom partnerships. Here's how one big company is making the Web connection.READ»

NEWS + CURRENT EVENTS | 3 comments

A Dilemma of 747-Sized Proportions

Relevancy Score: 100
Wed Jun 16, 2004 at 12:57 PM

Delta Airlines finally admitted defeat this morning. Well, sort of. After struggling to keep its head up while being dragged down by the fledgling Song unit, major competition and high oil prices, CEO Gerald Grinstein announced ...READ»

| 6 comments

Fasten Your Seat belts: Turbulence Ahead

BY Chuck Salter
Relevancy Score: 100
Wed Mar 1, 2006 at 10:19 AM

When JetBlue got off the ground back in 2000, it had a number of advantages over its older and larger competitors. Founder David Neeleman had amassed $130 million, more than any other airline start-up. JetBlue could buy new planes ...READ»

RYANAIR | 2 comments

Ryanair Allows E-Cigs, But Americans Can Smoke on Flights, Too

BY Chris Dannen
Relevancy Score: 100
Tue Sep 29, 2009 at 2:22 PM

Irish bargain airline Ryanair announced yesterday they would begin selling smokeless electronic cigarettes on their flights. The gimmick may bring in a few extra nicotine-happy customers in Europe, but Ryanair doesn't fly to the ...READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT | Comment

"This Is Your Captain Speaking"

BY Lucas Conley
Relevancy Score: 100
Wed Dec 19, 2007 at 7:49 AM

How well did CEO Gerald Grinstein ride the turbulence when he announced his plan to bring Delta Air Lines in for a soft landing?READ»

TRAVEL | Comment

New Flight Plan

BY Chuck Salter
Relevancy Score: 100
Wed Apr 6, 2005 at 1:30 PM

Whenever I get stuck with a lousy seat on a flight, I always wonder what I could have done differently to avoid it. Or why the airline didn't tell me my seat doesn't recline. Next time I'm doing my homework first, at seatguru.com. ...READ»

LAX | Comment

Airlines Join Together to Use Synthetic Diesel Fuel at LAX

BY Ariel Schwartz
Relevancy Score: 100
Tue Aug 18, 2009 at 2:49 PM

Sustainability efforts in the airline industry are usually focused on airplanes or terminals, but Rentech Inc. has honed in on another aspect of the industry: ground-service transportation. The fuel company has brought together ...READ»

DESIGN | Comment

Heir-Line Apparent

BY Heath Row
Relevancy Score: 100
Thu Nov 6, 2003 at 9:38 AM

In June, Scott Kirsner examined Delta Airlines' upstart carrier Song's startup strategy. Almost a year prior, Song's head was asked to develop a low-cost airline that could compete with JetBlue and Southwest. Now, Song officials are ...READ»

LEADERSHIP | Comment

Books That Matter: David Neeleman

BY Christine Canabou
Relevancy Score: 100
Wed Dec 19, 2007 at 12:35 AM

A book recommendation from David Neeleman, of JetBlue Airways Corp.READ»

LEADERSHIP | 2 comments

Airline Turbulence

BY Ruth Sherman
Relevancy Score: 100
Mon Feb 19, 2007 at 3:24 PM

So now it's the flying high JetBlue that is being brought down to earth. Apparently, on Wednesday, February 14 -– Valentine's Day no less -- passengers on several JetBlue flights were kept waiting on the tarmac at JFK. And as I ...READ»

CREATIVITY AND INNOVATION | Comment

Song's Startup Flight Plan

BY Scott Kirsner
Relevancy Score: 100
Wed Dec 19, 2007 at 12:40 AM

How does an established corporate giant (in this case, Delta Air Lines) respond to disastrous economic circumstances and the rise of a new breed of competitors that operate by different rules? By creating a whole new operation (in this case, Song) that runs by those rules, and then trying to fly beyond the competition. Here's a behind-the-scenes look at the ambitious flight plan and bumpy launch of an internal startup.READ»

DATA VISUALIZATION | Comment

Watch Every Lufthansa Flight in Real Time, and Zoom Around the (Virtual) Fleet

BY Cliff Kuang
Relevancy Score: 100
Wed Jun 24, 2009 at 2:24 PM

Whitevoid creates a sprawling, immersive data visualization for the airline's "brand academy."READ»

Topic: Air Transportation