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 <title>customer loyalty</title>
 <link>http://www.fastcompany.com/tag/customer-loyalty</link>
 <description>The taxonomy view with a depth of 0.</description>
 <language>en</language>
<item>
 <title>Tom Gray Solutions Partners with More Than Rewards</title>
 <link>http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/-1</link>
 <description>&lt;p class=&quot;MsoNormal&quot;&gt;&lt;strong&gt;&lt;span&gt;Tom Gray Solutions Partners with More Than Rewards&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;strong&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/-1&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/quotmore-rewardsquot">&amp;quot;More Than Rewards&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quottom-gray-solutionsquot">&amp;quot;Tom Gray Solutions&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/automotive">automotive</category>
 <category domain="http://www.fastcompany.com/tag/crm">CRM</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/hog-chapter">Hog Chapter</category>
 <category domain="http://www.fastcompany.com/tag/marine">Marine</category>
 <category domain="http://www.fastcompany.com/tag/more-rewards">More Than Rewards</category>
 <category domain="http://www.fastcompany.com/tag/motorsport">motorsport</category>
 <category domain="http://www.fastcompany.com/tag/powersports">powersports</category>
 <category domain="http://www.fastcompany.com/tag/tom-gray-solutions">Tom Gray Solutions</category>
 <category domain="http://www.fastcompany.com/tag/training">training</category>
 <category domain="http://www.fastcompany.com/tag/innovation-2">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/technology-1">Technology</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <category domain="http://www.fastcompany.com/tag/magazine-0">Magazine</category>
 <pubDate>Thu, 23 Jul 2009 12:53:35 -0400</pubDate>
 <dc:creator>Tom  Gray</dc:creator>
 <guid isPermaLink="false">1315390 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>Tom Gray Solutions Powersports Training/Consultancy Catches Fire on Line!</title>
 <link>http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/-0</link>
 <description>&lt;p&gt;Tom Gray Solutions Powersports Training/Consultancy Catches Fire on Line!&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/-0&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/quotmore-rewardsquot">&amp;quot;More Than Rewards&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quottom-gray-solutionsquot">&amp;quot;Tom Gray Solutions&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/automotive">automotive</category>
 <category domain="http://www.fastcompany.com/tag/crm">CRM</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/hog-chapter">Hog Chapter</category>
 <category domain="http://www.fastcompany.com/tag/marine">Marine</category>
 <category domain="http://www.fastcompany.com/tag/more-rewards">More Than Rewards</category>
 <category domain="http://www.fastcompany.com/tag/motorsport">motorsport</category>
 <category domain="http://www.fastcompany.com/tag/powersports">powersports</category>
 <category domain="http://www.fastcompany.com/tag/tom-gray-solutions">Tom Gray Solutions</category>
 <category domain="http://www.fastcompany.com/tag/training">training</category>
 <category domain="http://www.fastcompany.com/tag/innovation-2">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/technology-1">Technology</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <category domain="http://www.fastcompany.com/tag/magazine-0">Magazine</category>
 <pubDate>Wed, 15 Jul 2009 00:41:11 -0400</pubDate>
 <dc:creator>Tom  Gray</dc:creator>
 <guid isPermaLink="false">1309908 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>Tom Gray Solutions Launches Powersports Training Web Site</title>
 <link>http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/t</link>
 <description>&lt;p class=&quot;MsoNormal&quot;&gt;&lt;strong&gt;&lt;span&gt;&lt;span&gt;Tom Gray Solutions Launches Powersports Training Web Site&lt;span&gt;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/t&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/quottom-gray-solutionsquot">&amp;quot;Tom Gray Solutions&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quotmore-rewardsquot">&amp;quot;More Than Rewards&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quotquotquotmore-rewardsquotquotquot">&amp;quot;&amp;quot;&amp;quot;More Than Rewards&amp;quot;&amp;quot;&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quotquotquottom-gray-solutionsquotquotquot">&amp;quot;&amp;quot;&amp;quot;Tom Gray Solutions&amp;quot;&amp;quot;&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/automotive">automotive</category>
 <category domain="http://www.fastcompany.com/tag/crm">CRM</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/hog-chapter">Hog Chapter</category>
 <category domain="http://www.fastcompany.com/tag/marine">Marine</category>
 <category domain="http://www.fastcompany.com/tag/more-rewards">More Than Rewards</category>
 <category domain="http://www.fastcompany.com/tag/motorsport">motorsport</category>
 <category domain="http://www.fastcompany.com/tag/powersports">powersports</category>
 <category domain="http://www.fastcompany.com/tag/tom-gray-solutions">Tom Gray Solutions</category>
 <category domain="http://www.fastcompany.com/tag/training">training</category>
 <category domain="http://www.fastcompany.com/tag/innovation-2">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/technology-1">Technology</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <category domain="http://www.fastcompany.com/tag/magazine-0">Magazine</category>
 <pubDate>Wed, 15 Jul 2009 00:39:33 -0400</pubDate>
 <dc:creator>Tom  Gray</dc:creator>
 <guid isPermaLink="false">1309907 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>Results-Oriented Teams Collaborate: More Than Rewards and Tom Gray Solutions Form Alliance </title>
 <link>http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/r</link>
 <description>&lt;p&gt;One of the country’s most successful designers and purveyors of customer loyalty software and solutions has allied themselves with Tom Gray Solutions, forming a pioneering partnership that promises to rock the motorsport, powersport, and watersport industry with their combined potential for expanding dealer profitability. &lt;/p&gt;
&lt;p&gt;Milwaukee-based More Than Rewards CEO Jason Brethorst claims that during his company’s five years of providing service to a growing group, including approximately 150 Harley-Davidson and powersport dealers, they have yet to lose a single customer.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/tom-gray/results-oriented-teams-collaborate-more-rewards-and-tom-gray-solutions-form-alliance/r&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/quotmore-rewardsquot">&amp;quot;More Than Rewards&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/quottom-gray-solutionsquot">&amp;quot;Tom Gray Solutions&amp;quot;</category>
 <category domain="http://www.fastcompany.com/tag/automotive">automotive</category>
 <category domain="http://www.fastcompany.com/tag/crm">CRM</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/hog-chapter">Hog Chapter</category>
 <category domain="http://www.fastcompany.com/tag/marine">Marine</category>
 <category domain="http://www.fastcompany.com/tag/more-rewards">More Than Rewards</category>
 <category domain="http://www.fastcompany.com/tag/motorsport">motorsport</category>
 <category domain="http://www.fastcompany.com/tag/powersports">powersports</category>
 <category domain="http://www.fastcompany.com/tag/tom-gray-solutions">Tom Gray Solutions</category>
 <category domain="http://www.fastcompany.com/tag/training">training</category>
 <category domain="http://www.fastcompany.com/tag/innovation-2">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/technology-1">Technology</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <category domain="http://www.fastcompany.com/tag/magazine-0">Magazine</category>
 <pubDate>Wed, 15 Jul 2009 00:36:03 -0400</pubDate>
 <dc:creator>Tom  Gray</dc:creator>
 <guid isPermaLink="false">1309903 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>How to Build Trust &amp; Develop Relationships with Clients and Employees That Last a Lifetime</title>
 <link>http://www.fastcompany.com/blog/dr-alan-zimmerman/effective-organization-management-and-leadership-blog/how-build-trust-develop</link>
 <description>&lt;p&gt;When it comes to customer loyalty, nothing is more important than the trust you develop with your customers.  Research from Texas A &amp;amp; M University says if customers see you as being trustworthy and reliable ... and if customers see you fulfilling your promises … then they will become enthusiastic customers for life.&lt;br /&gt;
 &lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/dr-alan-zimmerman/effective-organization-management-and-leadership-blog/how-build-trust-develop&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/clients">clients</category>
 <category domain="http://www.fastcompany.com/tag/competitive">competitive</category>
 <category domain="http://www.fastcompany.com/tag/customer">customer</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/employees">employees</category>
 <category domain="http://www.fastcompany.com/tag/leader">leader</category>
 <category domain="http://www.fastcompany.com/tag/leadership">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/manager">manager</category>
 <category domain="http://www.fastcompany.com/tag/motivation">motivation</category>
 <category domain="http://www.fastcompany.com/tag/relationships">relationships</category>
 <category domain="http://www.fastcompany.com/tag/trust">trust</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <pubDate>Wed, 08 Apr 2009 12:26:59 -0400</pubDate>
 <dc:creator>Dr. Alan  Zimmerman</dc:creator>
 <guid isPermaLink="false">1261284 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>How to Achieve Your Goals with 100% Success Every Time</title>
 <link>http://www.fastcompany.com/blog/dr-alan-zimmerman/how-build-trust-develop-relationships-clients-and-employees-last-lifetime/how</link>
 <description>&lt;p&gt;
In the movie, &amp;quot;A League of Their Own,&amp;quot; the baseball coach talked to his dispirited team, saying, &amp;quot;Of course it&#039;s hard.  If it wasn&#039;t hard, everybody would do it!&amp;quot;
&lt;/p&gt;
&lt;p&gt;
That&#039;s the way it is with success.  It can be hard.  But there are four sure-fire ways to achieve success at almost anything every time without failure.
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;4 Ways to Achieve Your Goals &amp;amp; Succeed Every Time Without Failure&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;
&lt;strong&gt;1.  Work hard.&lt;/strong&gt;
&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/dr-alan-zimmerman/how-build-trust-develop-relationships-clients-and-employees-last-lifetime/how&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/goals">goals</category>
 <category domain="http://www.fastcompany.com/tag/success">success</category>
 <category domain="http://www.fastcompany.com/tag/failure">failure</category>
 <category domain="http://www.fastcompany.com/tag/hard-work">hard work</category>
 <category domain="http://www.fastcompany.com/tag/perseverance">perseverance</category>
 <category domain="http://www.fastcompany.com/tag/practice">practice</category>
 <category domain="http://www.fastcompany.com/tag/committment">committment</category>
 <category domain="http://www.fastcompany.com/tag/clients">clients</category>
 <category domain="http://www.fastcompany.com/tag/competitive">competitive</category>
 <category domain="http://www.fastcompany.com/tag/customer">customer</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/employees">employees</category>
 <category domain="http://www.fastcompany.com/tag/leader">leader</category>
 <category domain="http://www.fastcompany.com/tag/leadership">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/manager">manager</category>
 <category domain="http://www.fastcompany.com/tag/motivation">motivation</category>
 <category domain="http://www.fastcompany.com/tag/relationships">relationships</category>
 <category domain="http://www.fastcompany.com/tag/trust">trust</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <pubDate>Wed, 08 Apr 2009 12:23:02 -0400</pubDate>
 <dc:creator>Dr. Alan  Zimmerman</dc:creator>
 <guid isPermaLink="false">1261282 at http://www.fastcompany.com</guid>
</item>
<item>
 <title>Customer Loyalty and Retention</title>
 <link>http://www.fastcompany.com/blog/dan-feliciano/lean-six-sigma-rock-star/customer-loyalty-and-retention</link>
 <description>&lt;p&gt;In the book titled, Double Digit Growth author Michael&lt;br /&gt;
Treacy identifies a handful of factors that have been associated with double&lt;br /&gt;
digit growth. One of the factors is customer retention.  Probably, not a&lt;br /&gt;
surprise to most of you. However, the question is how do you retain customers&lt;br /&gt;
and which customers do you retain?&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot;&gt;
I, for example, tend to be brand loyal.  For some&lt;br /&gt;
unknown reason to me, I believe that if I purchase products of the same brand the&lt;br /&gt;
products will be compatible with one another. Moreover, it’s my ridiculous&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/dan-feliciano/lean-six-sigma-rock-star/customer-loyalty-and-retention&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/lean-six-sigma">Lean Six Sigma</category>
 <category domain="http://www.fastcompany.com/tag/management">management</category>
 <category domain="http://www.fastcompany.com/tag/six-sigma">six sigma</category>
 <category domain="http://www.fastcompany.com/tag/strategic-consulting">strategic consulting</category>
 <category domain="http://www.fastcompany.com/tag/innovation">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/strategic-planning">strategic planning</category>
 <category domain="http://www.fastcompany.com/tag/lean">lean</category>
 <category domain="http://www.fastcompany.com/tag/growth">growth</category>
 <category domain="http://www.fastcompany.com/tag/customer-loyalty">customer loyalty</category>
 <category domain="http://www.fastcompany.com/tag/leadership-2">Leadership</category>
 <category domain="http://www.fastcompany.com/tag/management-1">Management</category>
 <category domain="http://www.fastcompany.com/tag/social-responsibility-1">Ethonomics</category>
 <pubDate>Tue, 17 Jun 2008 19:32:53 -0400</pubDate>
 <dc:creator>Dan Feliciano</dc:creator>
 <guid isPermaLink="false">892616 at http://www.fastcompany.com</guid>
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