knowledge management

Corporate Social Networking: What Is Role Of HR & Learning?

Jeanne Meister — Wed, 08 Jul 2009 14:02:16 -0400

It’s no surprise that corporations have a love/hate relationship with the use of social media inside the company. As Business Week reminds us in recent article, there is reason for the tension inside companies on how they should handle usage of social media.

iPhone Beats Kindle?

Jeanne Meister — Wed, 13 May 2009 16:01:13 -0400

Last week I presented some interesting new findings on the Kindle’s expanding market, and asked you all to weigh in on whether you thought it would continue to expand into the corporate training market. The preliminary consensus, at least, appears to be “no”.

Gaining College Credit for YouTube: The Latest eLearning Trend

Jeanne Meister — Mon, 30 Mar 2009 11:00:54 -0400

Back in November I first wrote about the emerging potential of iTunes University as a vehicle for learning, when Yale University Dean Joel Podolny joined the Apple team to serve as Dean of their own learning system.

Do You Think In 140 Characters?

Jeanne Meister — Mon, 16 Mar 2009 11:03:22 -0400

You know Twitter has hit mainstream when it becomes a topic for Jon
Stewart and Social Media Analyst Jeremiah is talking about dreaming in
140 characters in his recent blog post,
Ask Jeremiah: Comprehensive FAQ Guide To Twitter.

An American Evolution

Seth Kahan — Wed, 11 Mar 2009 08:24:28 -0400

Many of us wish we could just go back in time, before all this turmoil started. Before the mortgages went bad, before the stock market tanked, before the massive layoffs. But, there is no going back, only forward. Whatever happens we will not be returning to the naiveté (or complicit denial) in which this arose.

This is a Phoenix and Ashes scenario.

How CLOs Can Use Mobile Learning

Jeanne Meister — Wed, 04 Mar 2009 16:55:40 -0500

By all accounts, mobile learning, termed “m-learning”, is on fire as a
new method of accessing learning.

I see three trends fueling this new interest in m-learning:

employee knowledge strategies: from recruitment to retirement

Derek Gagne — Tue, 03 Mar 2009 17:11:12 -0500

Some of the more common challenges facing today’s HR professional include: sourcing better recruits, streamlining training to decrease lost productivity and the retention of key knowledge workers.

IT: Friend or Foe of Innovation?

James Todhunter — Fri, 20 Feb 2009 09:44:41 -0500

Four Generations At Work

Jeanne Meister — Tue, 23 Sep 2008 12:58:14 -0400

Here are some compelling statistics for all of us in the workforce:

MEET: World Retail Congress

Theunis Bates — Thu, 20 Mar 2008 11:27:30 -0400

"I'm keen to meet up with retailers from Asia and South America. At the 2007 Congress, we made contact with Dubai's Landmark Group, and have since opened a Spar-branded hypermarket in India with one of its subsidiaries."

Gordon Campbell
Managing Director of Grocery Giant Spar

"Behind the scenes, there'll be a definite feeling of uncertainty among big retailers because of the signs of doom and gloom in the global economy."

Miles Gray
CEO of Clothier Ben Sherman

The Napkin Sketch

Kate Bonamici Flaim — Thu, 20 Mar 2008 11:25:21 -0400

You ought to be in pictures. No, really. Companies are increasingly using simple pictures to distill complicated concepts into easily shared, easily remembered nuggets. "Graphic expression and visual thinking are a central part of human cognition," says Neil Cohn, a researcher in cognitive psychology and linguistics at Tufts University. These ideas are spreading from how companies sell what they do -- as in UPS's "Whiteboard" ad campaign, featuring its agency's creative director sketching out what brown can do for you -- to plotting strategy.

Dead Man Walking

David Case — Wed, 19 Mar 2008 14:36:17 -0400

In May 2007, nearly six months after he was hired, AOL chief executive Randy Falco gathered his employees together for an "all hands" meeting at the company's Dulles, Virginia, headquarters. Until then, Falco had remained a mystery to much of his team, often holed up at the New York offices of Time Warner, AOL's parent. He had spent 31 years at NBC, rising to the top as the network was sinking to fourth place. Many in Virginia wondered why the board had chosen this old-media type. There were rumors he barely used email.

Office in a Cloud

Robert Scoble — Mon, 28 Jan 2008 18:05:22 -0500

The way we work is undergoing the biggest shift since Microsoft Office launched in 1989--and it's poised to make editing documents on your desktop as quaint as correcting mistakes with Liquid Paper. Collaborative work applications, collectively known as "office 2.0," now let you work remotely with other people in whole new ways.

Lab Results May Vary

Danielle Sacks — Mon, 28 Jan 2008 18:05:05 -0500

IBM

The Program: IBM Research's Exploratory Research Program

How It Works: Any of its 3,000 researchers can pitch ideas to IBM Research's management team. Ten teams per year, composed of three to five researchers, get the funding and time--up to three to five years--to realize their concept.

Work Together, Stay in Place

Fast Company — Wed, 19 Dec 2007 08:44:03 -0500

The most important part of work is teamwork. Product-development teams scattered around the world collaborating on an exciting innovation. Marketing teams coordinating the release of an ad campaign across North America, Europe, and Asia. Logistics teams moving parts and products from suppliers to the assembly line to customers.

Raise the Roof

Charles Fishman — Wed, 19 Dec 2007 08:43:54 -0500

Following the destruction of the World Trade Center, SpectraSite Communications Inc., a Cary, North Carolina-based company, offered what it could to help businesses recover. The firm had an important, if unusual, asset: rooftops. "You see those tapes of the buildings falling down," says Katie Olszewski, who is SpectraSite's asset manager in Manhattan, "and you see that huge broadcasting tower fall. We knew what that meant, but I don't know if it was clear to other people.

Work Together, Stay in Place

Fast Company — Wed, 19 Dec 2007 08:40:24 -0500

Raise the Roof

Charles Fishman — Wed, 19 Dec 2007 08:40:10 -0500

"You see those tapes of the buildings falling down," says Katie Olszewski, who is SpectraSite's asset manager in Manhattan, "and you see that huge broadcasting tower fall. We knew what that meant, but I don't know if it was clear to other people.

There Are Competing Priorities in Every Business.

Fast Company Staff — Wed, 19 Dec 2007 08:25:02 -0500

Called Out
Why do we call it customer service? If a company rewards its reps for getting callers off the phone fast, the likely result is frustration at both ends of the line.
Take It Back
Mattel prides itself on the quality of its products, but the massive recalls of Chinese-made toys illustrate the risks faced by companies caught between maintaining safety and cutting costs.

read more

Wi-Fi Meets The Wire

Mark Lacter — Wed, 19 Dec 2007 08:24:46 -0500

The view from high above one of L.A.'s meanest streets shows three young men looking for trouble. The trio follow a man walking his scooter across 103rd Street in the busy Watts neighborhood when all of a sudden they push the man, grab the scooter, and start running. Just as suddenly, several plainclothes police officers jump out of a compact car--cops who had been alerted earlier to the men because of a video surveillance camera perched on a pole about 150 yards away.

There’s a Message in Every Email

Aimee Rawlins — Wed, 19 Dec 2007 08:23:11 -0500

You're plowing through your inbox on your BlackBerry, firing off emails on the fly, with little thought--or intention--behind phrasing and punctuation choices. But those emails are often misinterpreted by the recipient, leading to confusion and miscommunication between colleagues, according to a paper recently accepted by the Academy of Management Review for publication in January 2008.

Email Is Dead …

Doug Beizer — Wed, 19 Dec 2007 08:22:22 -0500

Remember when a new email in your inbox was as exciting as the postman dropping off a card from grandma with a $5 bill in it?

Open Debate

Bruce Barry and Ermis Sfakiyanudis — Wed, 19 Dec 2007 08:21:30 -0500

Bruce Barry

Professor, Vanderbilt University; author, Speechless: The Erosion of Free Expression in the American Workplace.

Ermis Sfakiyanudis

CEO, eTelemetry, whose hardware and software lets companies monitor employees' email and Internet usage

Fast Talk: The Connector

Keith H. Hammonds — Wed, 19 Dec 2007 08:17:40 -0500

Mark M. Little

Senior Vice President and Director, GE Global Research
Niskayuna, New York

Little, 53, heads GE's central research labs, which comprise 2,700 technologists in four locations working on 10 main areas of focus. Here, he explains how to manage ideas in such a large organization--and, more important, how to get those ideas to businesses that can use them.

Fast Talk: Getting A (Second) Life

Fast Company Staff — Wed, 19 Dec 2007 08:16:16 -0500

Chuck Hamilton

Director, Center For Advanced Learning, IBM
Vancouver, British Columbia

Hamilton (seen here as his Second Life avatar; he looks different in the real world), 46, heads an effort to train employees across IBM's businesses in virtual online worlds such as Second Life. Here, he explains how IBM will immerse thousands of new employees in company culture through its virtual doppelgänger.

knowledge management

Corporate Social Networking: What Is Role Of HR & Learning?

iPhone Beats Kindle?

Gaining College Credit for YouTube: The Latest eLearning Trend

Do You Think In 140 Characters?

An American Evolution

How CLOs Can Use Mobile Learning

employee knowledge strategies: from recruitment to retirement

IT: Friend or Foe of Innovation?

Four Generations At Work

MEET: World Retail Congress

The Napkin Sketch

Dead Man Walking

Office in a Cloud

Lab Results May Vary

IBM

Work Together, Stay in Place

Raise the Roof

Work Together, Stay in Place

Raise the Roof

There Are Competing Priorities in Every Business.

Wi-Fi Meets The Wire

There’s a Message in Every Email

Email Is Dead …

Open Debate

Bruce Barry

Ermis Sfakiyanudis

Fast Talk: The Connector

Mark M. Little

Senior Vice President and Director, GE Global Research Niskayuna, New York

Fast Talk: Getting A (Second) Life

Chuck Hamilton

Director, Center For Advanced Learning, IBM Vancouver, British Columbia

Senior Vice President and Director, GE Global Research
Niskayuna, New York

Director, Center For Advanced Learning, IBM
Vancouver, British Columbia