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Brands Need To Get Comfortable With Less Control In Social Business

As the pace of information growth and reach accelerates, profound questions arise for established brands on how to adapt.READ»

The State Of Social Media 2011: Social Is The New Normal

For the last several years, after simply adding the word "social" in front of everything from media and gaming to commerce and CRM, it's clear that we are finally approaching the end of the hype curve and starting to make sense of how it applies to the future of business and media.READ»

The Rise Of Social Advertising

Brands are racing to social media sites in the hopes of connecting with consumers when their attention is focused on conversations relevant to those brands. Part of the challenge is earning the attention of consumers not just once, but also building a relationship with them over time. A new industry survey reveals the state and perceived effectiveness of social advertising today. READ»

Dispelling The Darkness With Brand Journalism

You probably already know this, but we marketers are the bad guys in the battle of good versus evil.READ»

Social Media Is Not Going To Save Your Business

Social media is enjoying yet another gust beneath its wings. READ»

The Top 10 Marketing Sites For Social Media Marketing Trends

Recently, the Pivot Conference team set out to learn more about the state of social advertising and the future ahead by conducting an industry survey of 230 brand managers, executives, and marketing professionals. READ»

Google Will Not Run Circles Around Facebook, But It Gets A +1

While there are already countless articles about Google+ and many more sharing up-to-the-minute statistics to emerge from the burgeoning network, I reserved my thoughts until now.READ»

Foursquare Now 10 Million Strong: Has Your Business Checked-in?

Foursquare is an emerging mobile network that connects people and places through mobile phones. While it isn't the only player in the space, Foursquare does appear to be the game to beat. READ»

The Number One Least Asked Question In Social Media…Why?

Asking "why" in all aspects of business and life in general is unexploited.READ»

@ Is The Universal Sign Of Engagement

For decades, companies were very good at pushing messages into markets and talking at people rather than with them. Now companies are embracing the idea of two-way interaction.READ»

Is Your Business Antisocial?

I ask with sincerity, is your business antisocial?READ»

The Hashtag Economy

Hashtags are to the social web what emoticons were to Web 1.0 and TXTing. While both are forms of expression and sentiment, there is one subtle, but vital difference.READ»

A Social Democracy: The White House Learns To Listen

We are now entering an era of sociopolitical influence, a framework for governments that influences and is influenced by its constituencies through real life interaction and now, new media.READ»

The Twitter Paradox

For all intents and purposes, Twitter shouldn't work, yet 200 million people (and bots) have created accounts in this thriving information egosystem.READ»

Rest In Peace Marketing: I Never Really Liked You Anyway

Social and selling just don't mix. Have you ever been to a wedding sponsored by Nike? Does a future where restaurant tables display infomercials sound appealing?READ»

In Social Media, Your Return Represents Your Investment

No matter how hard we try, we just can't build a customer-centric organization if we do not know what it is people value.READ»

Power To The People: A New Mantra Of Business

Fans, friends, followers -- these three relatively pedestrian words have recently gained new meaning and power amid the social-media revolution.READ»

Customer-centricity Begins With Creating A Culture Of Change

Customer-centricity or getting closer to customers is often the focus of many executive meetings I attend these days. The question always arises, "how can we use new media to get closer to customers?"READ»

Capitalizing On Curation: Why The New Curators Are Beating The Old

How Thrillist, PSFK, and start-up iFlow are capitalizing on the accelerating need for content curation.READ»

You Can't Measure What It Is You Do Not Value

No matter how much you believe in social media, the reality is that management needs to know, what's the ROI of Tweets in "the" Twitter or Likes in "that" Facebook thing that all the kids are talking about? READ»