FastCompany RSS

Decision making

Staying Competitive In A Customer-Centric World

It's a common misconception that knowledge is information when actually, it's the human capacity to take action facing uncertainty. In other words, when you face a problem, how quickly and efficiently can you find and use the knowledge you need to solve it?READ»

The Problem With Intuition-Based Decision Making

When I started interviewing for jobs, it seemed like every company I spoke with was fixated on growth--not because it made good business sense, but because they were fixated on chasing numbers. Would local markets be able to sustain that growth? Considering the now-bankrupt Circuit City, I'm guessing not. READ»

New Community Metrics for Corporate “Value”

The current protests against Wall Street executives have made me think about how we look at corporations, and perhaps how that might soon expand. From the protests on television, you would think some people want corporations to disappear from the face of the earth. And at the same time, people are protesting the lack of jobs. To me, this paradox presents a big opportunity to shift our perspective.READ»

Choosing Wisely

Humans are distinguished from animals by their ability to make choices. When a horse gets hungry, he puts his head down in the grass and starts chewing; he doesn’t try to decide between eating now or later, or between grass and an apple. He eats what is in front of his nose.READ»

DATA   |  Comment

Why going with your gut is not good enough

I’m always impressed by folks I know who possess keen instincts for making the right decisions in the right place at the right time. You know the type; the ones that forgo reading the comprehensive, detailed analysis compiled by ...READ»

Does your incentive system work?

I recently had the opportunity to talk with executives about the issues they experience with incentives implementation, and what we call in Drive Business Performance, the multiple "currencies" of performance.    We ...READ»

Are you the victim of "decisional set-up"?

In a recent Harvard Executive course I took, our decision making class instructor said - "it's not the information you HAVE that clouds your decision making, it's the information you DO NOT have".What a brilliant way to summarize the ...READ»

Does your organization have too much data, too little of the right one or both?

Great WSJ article on the issue of information management and decision making.   Although the article is specific to the scientific community, the same issues exist in the business world (see article @  ...READ»

Is Green the new Red?

In a recent conversation on KPI management, I came up with, what I hope, could be a catchy soundbite: “is your green the new red?”  The idea behind the sound bite is that, while many organizations focus on the red KPIs on ...READ»

Executive Temperament

Recently, an article was published in Time Magazine discussing the importance of temperament of the two presidential candidates http://www.time.com/time/politics/article/0,8599,1850921,00.html. I found the article intriguing in two ...READ»

Management styles - renewal needed

Management has never really been accepted as an exciting or thrilling activity. However, this is mostly due to ignorance. Only a small amount of people have direct experience of what’s involved in management, what managers are like, ...READ»

Business strategy and opportunity in dark times

In these days of pessimism and gloom, anybody can be forgiven for looking back nostalgically at the days when venture capitalists, for example, would sound a far more bullish note, ringing the bell for opportunity. For example: ...READ»

What should managers do when things go wrong?

Whatever the causes, there can be no doubting the result. The world is going through a period of acute economic anxiety and falling economic performance, both in large matters and small. In a sense, everybody has been here before. ...READ»

The lessons of Total Quality Management

Every manager knows that appearances should match the realities of the business or other organisation. What do users of your products and services think about these offerings and the experience of using them, and, how do these real ...READ»

Management by numbers

Plans, projections, decisions, debates, results – all these and many more depend on the provision and calculation of outcomes (forecast or achieved) measured in monetary terms. However, very few managers have paused to consider ...READ»

Management by example

Whether it’s finance, marketing, production, strategy, human relations or any other discipline, managers accept that the subject is teachable and that, once taught, the lessons will bring value to managers and the organisations ...READ»

Measuring management and leadership

Today’s super-bosses get salaries, of course, and very large ones at that; but they also receive ‘performance-related’ bonuses of great size, plus even more magnificent stock options and other wonderful rewards, from massive ...READ»

The management style of making it happen

Sir John Harvey-Jones, who died back in January at the age of 83, was a company man, a hired hand whose promotion to chairman of ICI was the final stage in his rise through the executive ranks. Thanks to inertia, ICI, as a ...READ»

BUSINESS   |  Comment

Business Coaching – How to Build a Successful Million Dollar Coaching Program from the Ground Up

The information marketing industry is fueled by the ever-increasing pressure and limitation of time. Consumers want information, methods and strategies provided in a quick and convenient form. Information marketers do that, and they ...READ»

Corporate culture and incentives

How, why and by how much should people be incentivised? Are incentives and motivation identical partners? Why do gross errors occur, and how do you guard against them? And how exactly do you use error as a springboard for ...READ»